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‘Extremely poor seats, substandard cleanliness’: Ex-Akal Takht Jathedar alleges ill-treatment by Air India staff

The alleged incident took place when Giani Raghbir Singh was set to travel from New Delhi to San Francisco on Air India flight AI183 to participate in an event in California.

Former Jathedar of Sri Akal Takht Sahib, Giani Raghbir SinghFormer Jathedar of Sri Akal Takht Sahib, Giani Raghbir Singh at the airport. (Source: Express Photo)

The former Jathedar of the Sri Akal Takht Sahib, Giani Raghbir Singh, has alleged ill-treatment by Air India staff and hit out at the airline for what he described as “extremely poor” business class conditions on an international flight to the United States. Punjab Chief Minister Bhagwant Mann responded to the development on Friday, urging the Centre to “take exemplary action against those responsible”.

In a social media post on Thursday, Giani Raghbir Singh said he was scheduled to travel from New Delhi to San Francisco on Air India flight AI183, along with two others, to participate in a Gurmat Samagam event in Sacramento, California. He alleged that although they boarded the flight with business class tickets, the condition of the seats was “extremely poor” and “the cleanliness was substandard”. “Upon lodging complaints on the spot, the Air India staff members misbehaved,” he further alleged, adding that “the captain of the flight spoke decently”.

Air India is yet to issue a response to the allegations.

Following the incident, the former Jathedar said he and some other dissatisfied passengers disembarked in protest and sat near the immigration checkpoint inside the terminal. “We have been harassed at the airport for the past three hours. The immigration officers took our passports, but have not contacted us since. We have not received our luggage either, and no Air India official has reached out to us,” he said.

He further alleged that the group was left without food or water during the ordeal. “We have been sitting hungry and thirsty in front of the immigration counter for the past three hours — this treatment is utterly disgraceful,” he stated.

Giani Raghbir Singh called for immediate action, demanding that Air India address the issue and improve the standard of service provided.

In a post on social media on Friday, CM Mann said, “We have received information about a condemnable incident involving former Jathedar of Sri Akal Takht Sahib, the highest religious seat of the Sikh community, and respected Head Granthi of Sachkhand Sri Harmandir Sahib, Giani Raghbir Singh Ji, who was allegedly mistreated by Air India and its staff.”

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Calling Giani Raghbir Singh “a highly respected figure of our community”, Mann said, “…we strongly denounce such behaviour towards him. We demand that the central government investigate the matter thoroughly and take exemplary action against those responsible, so that such incidents do not occur in the future.”

Earlier this year, Agriculture Minister Shivraj Singh Chouhan had expressed anguish over the discomfort he experienced during an Air India flight from Bhopal to New Delhi after travelling on a “broken” seat. The minister had questioned the Air India management over the incident, asking if it would “take steps to ensure that no passenger faces such inconvenience in future”.

Kamaldeep Singh Brar is a Principal Correspondent at The Indian Express, primarily covering Amritsar and the Majha region of Punjab. He is one of the publication's key reporters for stories involving the Akal Takht, the Shiromani Gurdwara Parbandhak Committee (SGPC), and the sensitive socio-political issues of the border districts. Core Beats & Specializations Religious & Panthic Affairs: He has deep expertise in the internal workings of the Akal Takht and SGPC, frequently reporting on religious sentences (Tankhah), Panthic politics, and the influence of Sikh institutions. National Security & Crime: His reporting covers cross-border drug smuggling, drone activities from Pakistan, and the activities of radical groups. Regional Politics: He is the primary correspondent for the Majha belt, covering elections and political shifts in Amritsar, Tarn Taran, and Gurdaspur. Recent Notable Articles (Late 2025) His work in late 2025 has been centered on judicial developments, local body elections, and religious controversies: 1. Religious Politics & Akal Takht "Akal Takht pronounces religious sentences against former Jathedar Giani Gurbachan Singh" (Dec 8, 2025): Covering the historic decision to hold the former Jathedar guilty for granting a pardon to Dera Sacha Sauda chief Gurmeet Ram Rahim in 2015. "YouTube suspends SGPC’s channel for a week over video on 1984 Army action" (Nov 20, 2025): Reporting on the digital friction between global tech platforms and Sikh religious bodies. "As AAP govt grants Amritsar holy tag, a look at its fraught demand" (Nov 28, 2025): An analytical piece on the long-standing demand for declaring Amritsar a "holy city" and its political implications. 2. Crime & National Security "Mostly Khalistanis on Amritpal’s hit list: Punjab govt to High Court" (Dec 16, 2025): Reporting on the state government's claims regarding jailed MP Amritpal Singh orchestrating activity from prison. "Punjab man with links to Pakistan’s ISI handlers killed in encounter" (Nov 20, 2025): Detailing a police operation in Amritsar involving "newly refurbished" firearms likely sent from across the border. "15 schools in Amritsar get bomb threat emails; police launch probe" (Dec 12, 2025): Covering the panic and police response to mass threats against educational institutions. 3. Political Analysis & Elections "AAP wins 12 of 15 zones in SAD stronghold Majitha" (Dec 19, 2025): Highlighting a significant shift in the 2025 rural elections where the Akali Dal lost its grip on a traditional fortress. "Tarn Taran bypoll: woman faces threats after complaining to CM Mann about drug menace" (Nov 9, 2025): A ground report on the personal risks faced by citizens speaking out against the illegal drug trade in border villages. "AAP wins Tarn Taran bypoll, but SAD finds silver lining" (Nov 14, 2025): Analyzing the 2025 assembly by-election results and the surprising performance of Independents backed by radical factions. 4. Human Interest "Two couples and a baby: Punjab drug addiction tragedy has new victims" (Nov 20, 2025): A tragic investigative piece about parents selling an infant to fund their addiction. "Kashmiri women artisans debut at Amritsar’s PITEX" (Dec 8, 2025): A feature on financial independence initiatives for rural women at the Punjab International Trade Expo. Signature Beat Kamaldeep is known for his nuanced understanding of border dynamics. His reporting often highlights the "drug crisis in the underprivileged localities" (like Muradpur in Tarn Taran, Nov 9, 2025), providing a voice to marginalized communities affected by addiction and administrative neglect. X (Twitter): @kamalsbrar ... Read More

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