In an effort to make Post Graduate Institute of Medical Education and Research (PGIMER) more patient friendly,the hospital authorities are planning to introduce cashless payment services. Under this,smart cards will be introduced for the payment of services availed by patients at the institute. Once in place,the facility would put an end to waiting in long queues for making payments for various services.
The institute authorities have been working on the project for the past six to seven months. Under cashless payment services,a patient will be given the option of smart card during admission time at PGI. Those who want,will be issued a prepaid card along with the admission file. Cards will be of different denominations such as Rs 500,Rs 1,000 etc. Once the amount is exhausted,patient can recharge the card with desirable amount.
We are trying our best to make the system functional as soon as possible. Once implemented it will benefit the patients and will save them from the inconvenience of standing in long queues each time they have to undergo any test at PGI, Dr Arvind Rajwanshi,Head,Department of Cytology and Gynaecological Pathology said.
The system will enable patients and their attendants to make a one time payment onto the smart card. Thereafter,the card can be used to pay for various services such as laboratory charges,private room charges and others.
To begin with,the project will be started in New OPD,and then at Nehru block. Later,it will be extended to all buildings at PGI.
We will open Point Of Sale (POS) terminals at various service points like laboratories,as a result of which patients can make payment at the service counter then and there only. One need not go to separate counters for paying the bills, PGI official said.
A source said,Talks are on with various banks and financial institutions to make the system working. However,in some cases banks are complaining of some RBI restrictions which is them preventing from investing.