EVEN AS the Centre is pushing for cashless mode of payment, toll plazas at Chandimandir and Dappar witnessed a minuscule number of people paying toll through electronic modes. As per data recorded during three shifts (eight-hour each) on first two days — December 3 and 4 — after resumption of toll, only 2.2 per cent out of a total of 1,32,729 commuters opted for the digital mode of payment through point of sale (PoS) machines and Paytm.
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At Chandimandir Toll Plaza, a total of 33,664 vehicles passed through the toll, out of which only 25 paid toll through PoS and Paytm on December 3. The total collection was Rs 11.92 lakh. On December 4, 35 people opted for cashless mode of payment, out of 31,665 vehicles which crossed the toll.
At Dappar Toll Plaza, as many as 1,460 out of 31,650 commuters made payment through cashless mode on December 3. On the following day, 1,430 motorists out of a total of 35,750 paid toll by using cashless mode. At both the toll plazas, the digital mode of payment was used by car drivers.
At Chandimandir Toll Plaza, a total of 14 PoS machines have been installed, besides providing the commuters an option of making payment through Paytm. The toll management is facing the problem of poor network connectivity. As a result, PoS machines/Paytm are not functioning properly. K S Sandhu, general manager of Chandimandir Toll Plaza, claims that they have taken up the matter with the Ministry of Road Transport & Highways. “Some times the PoS machines do not function due to poor network,” he said.
At the Dappar Toll Plaza, a total of 24 PoS machines — two each on 12 lanes — have been installed. For collection of toll through Paytm, the authorities have put up QR codes on all the 12 booths. Iqbal Singh, general manager of Dappar Toll Plaza, hopes that the number of people using cashless mode will pick up. “We have deployed two persons in each lane for taking payment through cashless mode,” he said. To speed up the process, new mobile phones have been given on all the counters.
The Ministry of Road Transport and Highways is taking feedback every two hours on the number of commuters using cashless mode of payment. “We have been asked to send reports every two hours on the number of people opting for digital transaction, availability of change and which currency notes are being given by commuters,” said Iqbal Singh.