TO BRING in transparency in its dealings and to enhance confidence of the general public in delivery of its services, the Chandigarh Housing Board (CHB) has decided that all non-tatkal applications for transfer of properties and other services would be dealt only on ‘first in, first out’ basis.
With this decision, applications will be dealt in the order in which they are received. In order to streamline the system of processing of applications for transfer of properties and other services, dealing assistants have been directed not to consider any references/recommendations for out of turn processing of applications. A pending list of applications — assistant wise —will be prepared for all branches and will be uploaded on http://www.chbonline.in and will also be displayed on the notice board in block ‘C’ of administration block of the office of CHB.
To encourage participation of general public/allottees, a weekly performance report of each dealing assistant indicating the number of cases processed by him/her and approved by the competent authority will be displayed in the public domain.
CHB chairman Maninder Singh said, “If any applicant wants that his transfer application be dealt on out of turn basis due to medical emergency or unforeseen circumstances, then he or she may apply under the Tatkal Scheme,” said the chairman. At present, allottees are made to run from pillar-to-post for availing various services offered by the board. With the decision, residents will be spared of the ordeal. CHB, which is crippled with red tape and inefficiency, is thronged by large number of people on daily basis for different work and face a lot of harassment.
CHB resident federation secretary Rajat Malhotra thanked CHB chairman Maninder Singh for the initiative. “At present, allottees face lot of harassment at the hand of officials of the board. The move will streamline the functioning of various departments and improve transparency,” said Malhotra.
There are nearly 64,000 CHB dwelling units spread across 15 sectors in the city, including sectors 38 (West), 29, 41, 40, 44, 43, 45, 47 and Modern Housing Complex.
In the past month, the board has taken several decision for the benefit of allottees, such as allowing owners to make any internal changes within four walls, that too, without taking approval and removing the condition of lock-in-period in all type of transfer cases of dwelling units allotted by the CHB.