Loud music, hogging priority seats top chart as Bengaluru Metro reports nearly 1 lakh violations during its year-long etiquette drive

“Certain actions such as playing loud music, eating food, or chewing tobacco inside metro trains cause inconvenience to co-passengers. It is also a shared civic duty to ensure that priority seating is made available to senior citizens, pregnant women, and persons with disabilities who require it,” the BMRCL said.

To address these concerns, BMRCL initiated a focused onboard sensitisation drive, during which special teams comprising two home guards each were deployed across metro trains to counsel commuters and create awareness, it said.

“BMRCL wishes to inform commuters that certain offences causing inconvenience to co-passengers attract penalties under the Metro Railways (Operation and Maintenance) Act, 2002,” the statement said.

“Simple acts such as using earphones while listening to music, offering priority seats to those in need, avoiding consumption of food inside trains, and refraining from the use of tobacco products significantly contribute to a more pleasant and inclusive travel environment,” the BMRCL added.

Meanwhile, two weeks ago, the BMRCL launched QR-based periodical passes on the Namma Metro mobile application, offering unlimited travel for one, three, or five days. The BMRCL has stated that it is continuously working to enhance commuter convenience and promote digital ticketing. These unlimited travel passes are currently available only as contactless smart cards, with a refundable security deposit of Rs 50.