Indigo airline passengers Monday faced difficulty boarding flights at the Bengaluru airport after the airline’s server was down for more than half-an-hour.
“Due to some technical reasons, IndiGo server at Bangalore airport was down from 4:29 am to 5:07 am this morning. The server is restored and functioning normally. We regret the inconvenience caused to our passengers,” an Indigo airline spokesperson said in a statement.
The passengers took to social media to complain about the delay they were facing and few passengers put up pictures of long queues of passengers awaiting check-in at the Kempegowda International Airport (KIA). Airport sources confirmed the same to Indianexpress.com
Check-In system of Indigo Airlines is Down im Bangalore Airport. Longest queue for morning flights. Flights are expected to be delayed by hours.. #Bangalore #indigoairlines #India pic.twitter.com/eiWKtVQCjq
— Mustafa Golam (@MustafaGolam) June 30, 2019
Mustafa Golam, a passenger, tweeted, “Check-In system of Indigo Airlines is Down in Bangalore Airport. Longest queue for morning flights. Flights are expected to be delayed by hours.”
— Avinash Monteiro (@AvinashMonteir2) June 30, 2019
Another passenger, Deepesh Agarwal tweeted, “Sea of people with not even a single check-in happening. Server down, apparently.”
Indigo, the country’s largest airline, operates more than 1,300 flights daily.