Bengaluru eatery fined for failing to provide hot meal to woman customer

A restaurant located near a National Highway in the Bengaluru Urban district has been penalised for failing to provide hot and hygienic food to a customer.

In its June 19 order, the First Additional District Consumer Disputes Redressal Commission fined the Udupi Garden restaurant an amount of Rs 7,000.

According to complainant Tahara, 56, a resident of Koramangala in Bengaluru, she was on her way to Hassan for a family trip on July 30, 2022, when she visited the restaurant to have breakfast. She alleged that the food was cold and not fresh at all. And when she asked the restaurant staff to provide a hot meal, she was rudely told that the same could not be provided.