Bengaluru: Fear of Covid-19, reluctance by family members made lesser people take flights, finds survey
"In the first phase, 71% of respondents considered air travel as the safest mode of transport, while in the final phase 89% of the respondents considered air travel to be the safest," a BIAL spokesperson said.
Passengers at Kempegowda Airport in Bengaluru. (PTI) The fear of contracting Covid-19 and family members being hesitant were among major reasons cited by people for avoiding flights since domestic operations resumed in a calibrated manner on May 25, a survey conducted in Bengaluru airport revealed.
The ‘Voice of Pax’ survey, commissioned by Bangalore International Airport Limited (BIAL), the operator of Kempegowda International Airport (KIA), was conducted over five phases from April to July in a bid to understand passenger sentiment around air travel in a post-Covid world. Responses were collected from 6,098 passengers who travelled via KIA, BIAL officials said.
“However, the survey highlighted that with the passage of time people began to get more comfortable with airport safety measures. Acceptance of contactless processing improved from 62% to 100%, while comfort with using the Arogya Setu e-pass improved from 49% to 86%,” a BIAL spokesperson told Indianexpress.com.