The Ahmedabad Passport Seva Kendra (PSK) is all set to do away with the system of seeking prior appointment to submit applications for a certain category of applicants. A walk-in system will be in place within a fortnight for senior citizens,kids aged up to five,re-issuing passports and tatkal scheme.
Regular monitoring of applicants feedback and suggestions was being carried out at various PSKs. In response to this,certain changes to introduce walk-in have been proposed. This aims to make the process more convenient for the applicants. Applicants will be able to have access to this facility within two weeks, said newly-appointed Regional Passport Officer Z A Khan.
To avail the walk-in facility,the applicants will be required to register online and fill application forms available on the PSK website at least a day in advance before visiting the centre.
They will be issued out-of-turn appointments to submit their applications on priority basis. These applicants will be asked to bring along a printout of Application Registration Number (ARN) and other documents required for processing of the application.
Further,relaxing the restricted list of applicants for direct walk-in under the senior citizen category,the age will be reduced from 65 to 60 years and above.
Currently,senior citizens,children and their parents have to wait for hours for interviews and verification of their documents at the centre. The applicants will be entertained on the first-come,first-serve basis.
At present,only emergency (medical cases) applications are entertained without prior appointment. Even this service is provided at the discretion of PSK
in-charge or the Passport Officer.
There are total four PSKs in the state two in Ahmedabad and one each in Rajkot and Vadodra.
Online submission may soon become mandatory
Having stopped accepting applications sent through Speed Post Cell (SPC) from June 1,the Passport Seva Kendras (PSKs) are now planning to take only those applications submitted online. And to implement this,the centres may soon discontinue the practice of receiving applications sent through district police cell and even the national informatics cell (NIC).