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SpiceJet resumes operations after travellers cancel tickets over uncertainty

Large number of travellers went on a spree cancelling SpiceJet tickets, with many of them shifting to other airlines.

By: Press Trust of India | New Delhi | December 18, 2014 7:26:25 pm
Passengers gather outside a SpiceJet booking counter at Mumbai domestic airport seeking for refunds and status about their canceled flights on Wednesday. (Source: PTI) Passengers gather outside a SpiceJet booking counter at Mumbai domestic airport seeking for refunds and status about their canceled flights on Wednesday. (Source: PTI)

Troubled SpiceJet resumed operations on Thursday after yesterday’s chaos as hundreds of passengers cancelled their tickets and shifted to other airlines due to uncertainty plaguing its services.

Till 1800 hours Thursday, the airline operated 21 of 32 scheduled flights from IGI Airport, where 21 of 38 flights also arrived from other destinations, airport sources said. SpiceJet officials refused to provide any details, claiming that the airline would operate “all 230 flights scheduled to operate for the day”.

Despite resumption of its services, the uncertainty over SpiceJet’s operations affected the plans of hundreds of people who had bought the airline’s tickets to enjoy the upcoming year-end vacations.

Large number of travellers went on a spree cancelling SpiceJet tickets, with many of them shifting to other airlines, according to officials of travel portals and agencies.

The demand for air tickets generated by SpiceJet’s cancellations led domestic ticket prices to skyrocket, with one-way Delhi-Mumbai fares rising by an average of 45 per cent to Rs 14,484 as against Rs 9,995 in December last year.

Similarly, Delhi-Bangalore fares shot up by 57 per cent to Rs 17,570 from Rs 11,189 a year ago, travel agencies and portals said.

Amid this turbulence, one of the original promoters of SpiceJet, Ajay Singh, met Civil Aviation Minister Ashok Gajapathi Raju this afternoon, giving strong indications that Singh, who had exited from the carrier over four years ago, was coming back.

The beleaguered budget carrier ran into turbulence yesterday after all its flights were grounded for about 10 hours before it made cash payments to oil companies enabling it to partly resume operations in the evening.

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