Improving passenger experience was a thrust area of Suresh Prabhu’s second railway budget. Even as the Railway Minister kept the train fares unchanged, he announced new train services. A slew of amenities including improved catering, introduction of SMART coaches and redevelopment of railway stations were among the other measures announced. 7 billion passengers ride Indian Railways’ network annually and Prabhu said that the national transporter is “striving hard to ensure their satisfaction.
Video: Here’s what Suresh Prabhu announced for passengers in Railway Budget 2016https://indianexpress.com/article/business/budget/video-heres-what-suresh-prabhu-announced-for-passengers-in-railway-budget-2016/