Mangaluru International Airport (MIA) has been rated the best in Southern region and third among all the 52 airports in the country. Airports Authority of India (AAI) conducts survey of all the airports once in six months through an external agency. The performances of all the airports are rated on the basis of overall customer satisfaction.
In the latest survey pertaining to the half year ended December last year, MIA secured 4.72 points out of 5.
Airport Director J T Radhakrishna said in a release here that the rating reflects giant strides made by MIA in the segments of passenger handling and customer satisfaction.
The survey covers areas like achievement of the airport, performance of staff, facilities, customs and immigration facilities and safety, the release said.