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SWIGGY NEWS
Man wins Rs 1 lakh consumer payout after restaurant 'hikes' per head buffet price
September 30, 2026 12:38 pm
A Delhi District Consumer Commission was hearing a complaint alleging deficiency in service and unfair trade practice over a buffet price and service charge levied by a restaurant booked through an online dining platform.
Datura sold as food: Karnataka suspends licences of Amazon, Instamart, BigBasket
August 25, 2026 11:08 am
The platforms have been ordered to remove Datura listings, submit compliance reports and give undertakings against future sales.
‘I saved little by little’: Swiggy rider gets emotional after buying TV for his mother, grandmother
August 23, 2026 6:13 pm
A food delivery rider from West Bengal fought back tears as he shared how he saved over time to buy a new television set for his family.
Zomato, Amazon delivery persons concerned as Maharashtra mulls bringing them under bike-taxi rules
August 18, 2026 7:28 pm
If e-commerce entities and delivery service providers are brought under the bike-taxi framework, they would be required to comply with provisions such as EV-only fleets, welfare fund contributions, and driver verification requirements.
Why FSSAI served 9 notices to Swiggy Instamart: Expired whey protein, rotten eggs, spoiled food
July 12, 2026 5:01 am
Consumer complaints about expired, contaminated and damaged food products prompted the food regulator to seek explanations from the quick commerce platform over its quality checks and food safety practices.
Swiggy Instamart gets 9 FSSAI notices after consumers allege food safety violations
July 11, 2026 2:03 pm
According to FSSAI, consumers alleged that Swiggy Instamart supplied expired, spoiled, rotten, contaminated and otherwise unsafe food products.
Meet Khushboo: Gig worker in Mumbai, she dreams of returning to UP as police officer
June 20, 2026 5:52 pm
Khushboo’s story recently gained attention after Swiggy Food Marketplace CEO Rohit Kapoor shared a video about her journey.
No Veg Mezze Platter for this woman, Swiggy ordered to pay Rs 5,000 compensation
June 19, 2026 12:25 pm
The Amritsar consumer commission held Swiggy liable for deficiency in service and unfair trade practice, ordering a refund, interest, and compensation after a customer never received a promised refund.
Consumer gets expired chicken on Swiggy Instamart: Court says ‘endangers public health’, orders Rs 20,000 payout
June 11, 2026 5:08 pm
The complainant ordered “Keventer Chicken POP” via Swiggy Instamart but she found that its expiry date was more than two months before the purchase date.
Indians lose up to Rs 28,000 crore per year to dark patterns; Nykaa, BigBasket among worst offenders
June 11, 2026 7:51 am
Most Indians can spot a dark pattern when they see one. Yet, 85% still fall for them, resulting in online marketplaces extracting up to Rs 28,000 crore a year, a new study finds.
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