"Instead of sending me a consolidated reply, the CBDT forwarded my application to IT offices across India. These IT offices have flooded me with more than 3,000 letters and 5-e-mails as replies in the last one year," Gaud said.
"RTI gave me voice and I felt a sense of empowerment," Sheikh said. "This area has witnessed more development since people started filing RTI applications,” Rasool, the founder of the Jammu and Kashmir RTI Movement said.
All the details of the public authority may be uploaded on its website. Access to information should be made user-friendly for which appropriate information technology infrastructure should be suitably designed, developed and operationalised," one of the recommendations accepted by the government said.