National Consumer Dispute Redressal Commission

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NATIONAL CONSUMER DISPUTE REDRESSAL COMMISSION NEWS

Doctor Pacemaker Cardiac surgery Max Hospital

43-year-old man dies after pacemaker surgery 'goes wrong', wife gets Rs 33 lakh payout

August 01, 2026 2:34 pm

The NCDRC upheld Rs 32.9 lakh compensation to a woman after finding a hospital and doctor liable for medical negligence and noting inconsistent records in connection with her husband's pacemaker surgery.

Mahindra Marazzo car National Consumer Dispute Redressal Commission

Man faces engine issue in 'almost' brand new car, wins Rs 1 lakh, free replacement

July 06, 2026 1:31 pm

The national consumer commission ordered Mahindra to replace a defective car engine and pay Rs 1 lakh, holding there was no reliable evidence that adulterated fuel caused the defects in the car.

The consumer commission placed significant reliance on technical data retrieved from the vehicle’s event data recorder (EDR), also referred to as the restraint control module (RCM), which was analysed by Bosch.

Jaguar airbag failure at 90 Kmph: Why national consumer commission denied Rs 5 crore payout after 12-year battle

April 09, 2026 7:44 am

The national consumer commission was hearing a consumer complaint alleging deficiency in service and manufacturing defect in a Jaguar Land Rover “Autobiography” model vehicle.

IndiGo crisis: Justice Sangita Dhingra Sehgal said a dedicated compensation portal to prevent consumers' ordeal of chasing IndiGo helplines, post-incident redressal committees can be formed to decide internal dispute resolution without litigation.

IndiGo crisis: DGCA compensation minimum relief, passengers can claim more, says Delhi consumer body president Justice Sangita Dhingra Sehgal

December 09, 2025 8:58 pm

IndiGo Flight Cancellation: Justice Sangita Dhingra Sehgal outlines passengers' robust rights under DGCA rules and the Consumer Protection Act — from refunds and compensation to claims for consequential losses like missed deals or emotional distress.

Haj pilgrims are not consumers, can't claim refund, says NCDRC

June 06, 2018 6:27 pm

The apex consumer commission was hearing an appeal filed by the Haj Committee of India asking it to compensate Abbas Ali and his son Faiyaz Hussain, who had applied for the pilgrimage in 2008 and chose Green Category which was a higher bracket for pilgrims.