A Telegram group which has been formed by the manager of the BMTC Whitefield depot now helps hundreds of commuters on route KIAS 15 for their travel to the Kempegowda International Airport in Bangalore.
According to passengers irked on the situation, security check alone takes up to 45 minutes to complete, while some suggest reaching the airport at least 2.5 hours prior to the departure time to avoid hassles.
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The world-class arena in the Kempegowda International Airport premises, according to the current plans, will have the capacity to accommodate up to 9,000 people and be capable of hosting a wide range of events such as music concerts, award shows, exhibitions, and conventions apart from weddings.
The passengers took to social media to complain about the delay they were facing and few passengers put up pictures of long queues of passengers awaiting check-in procedures at the Kempegowda International Airport (KIA).
In a letter to the airport authorities, the ADG asked how the passengers manage to proceed without getting frisked and sought to know if any action was taken against the CISF personnel and the officers on duty.