consumer forum

CONSUMER FORUM NEWS

Kolkata man loses gold while moving house, national consumer commission rules he can’t claim insurance: Here’s why

February 23, 2026 11:54 am

Kolkata Gold Loss Case: The case dates back to 2012, when Bharat Qumar Nandy, who had obtained a ‘Household Package Policy’ from Reliance General Insurance, shifted his residence within the same housing complex in Kolkata.

Why 23-year consumer battle over 'expired dates' just collapsed because of single German phrase

January 31, 2026 9:20 am

consumer court expired dates case: The NCDRC was hearing an appeal by a Chennai outlet against the 2014 verdict of the Tamil Nadu consumer body, which awarded Rs 2 lakh as compensation for selling 'expired' dry fruit.

Can insurer reject claim on ‘assumptions’? Delhi consumer body orders Rs 17.75 lakh payout for lost jewellery

January 23, 2026 5:42 pm

Insurance Claim Rejection Case: Delhi State Consumer Disputes Redressal Commission dismissed the appeal of Oriental Insurance Company Limited and upheld a consumer forum order directing Rs 17.75 lakh for lost jewellery.

15-hour ‘nightmare’ to New York: Why a Delhi consumer forum just ordered Air India to pay this passenger Rs 1.5 lakh

February 17, 2026 7:31 am

Air India compensation: A coram comprising President Poonam Chaudhry and Member Shekhar Chandra directed Air India to pay a compensation of Rs 1.5 lakh in a complaint filed by one Shailendra Bhatnagar and his daughter citing bad service.

Consumer forum: Rs 10 packaging charges cost burger eatery Rs 15,500 in fine in Mohali

November 27, 2022 7:24 am

As per complaint, Pancy Singh of Chandigarh alleged that he purchased one Hardyz Fried Chicken Burger from Hardyz Burger at Mohali by paying Rs 312. Singh alleged that at the time of delivery of the burger, she was charged an extra Rs 10 in addition to the price of the burger.

Chandigarh: Consumer forum directs sports complex to restore membership of UT resident

January 20, 2022 3:29 am

🔴 The complainant Captain MP Singh contended that he took Life Time Membership of Lake Club, now Chandigarh Lake Sports Complex, before the year 2000 by paying huge and hefty fee of Rs 10,000 to avail and enjoy various facilities provided by the Club.

Shoe store charges Re 1 for carry bag, directed to refund Rs. 2

June 20, 2020 11:27 am

Observing that charges for carry bags cannot be separately foisted upon the consumers and would amount to overcharging, the Chandigarh Consumer Forum directed a shoe store in Chandigarh to refund Rs. 2 wrongly charged for the carry bags and pay Rs. 1,000 as compensation and Rs. 500 as cost of litigation.

Chandigarh eatery charges for packing of food, told to pay Rs 2,500 each to two complainants

February 07, 2020 11:30 pm

In the forum, the counsel for Hot Millions submitted that the complainants were charged for the ‘packing’ which is legal. Restaurant can charge for extra services offered to their customers whereas the complainants voluntarily paid the said amount and did not raise any objection on the spot.

Saravana Bhavan ordered to pay Rs. 1.1 lakh compensation for stale food, poor service

August 03, 2019 1:05 pm

S K Saamy, a Supreme Court lawyer, had sued the restaurant for deficiency in service after he had taken ill with food poisoning after consuming food at the restaurant's branch in Anna Salai, Chennai in 2014.

Mumbai: Man wins case against 'arbitrary' mediclaim premium hike

July 14, 2019 10:38 am

In his plea, Anklesaria said he had been availing the services of the company since November 1999, and alleged that it had hiked his premium from Rs 7,584 to Rs 13,210, and further to Rs 15,169. upon renewal in the subsequent years.

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