consumer forum

CONSUMER FORUM NEWS

Policyholder dies by suicide, insurer rejects full claim of father, who wins Rs 11.76 lakh

July 13, 2026 5:14 pm

The Delhi consumer commission noted that the complainant’s son died by suicide in 2019 before paying the fifth and last premium of the insurance policy. 

Hotel charges man Rs 20 extra on water bottles, ordered to pay Rs 12,020

June 23, 2026 4:40 pm

The Rajasthan State Consumer Commission was hearing an appeal filed by a man against a Chittorgarh hotel challenging an order of the District Consumer Commission, Chittorgarh.

Flat or refund? 22 years on, national consumer body orders Gurgaon builder to pay 18% interest after failure to deliver

April 03, 2026 5:44 pm

The national consumer commission held that possession of the flat, for which the buyer had paid Rs 27 lakh in 2004, would not amount to meaningful relief without a legal title or regulatory compliance.

Kolkata man loses gold while moving house, national consumer commission rules he can’t claim insurance: Here’s why

February 23, 2026 11:54 am

Kolkata Gold Loss Case: The case dates back to 2012, when Bharat Qumar Nandy, who had obtained a ‘Household Package Policy’ from Reliance General Insurance, shifted his residence within the same housing complex in Kolkata.

Why 23-year consumer battle over 'expired dates' just collapsed because of single German phrase

January 31, 2026 9:20 am

consumer court expired dates case: The NCDRC was hearing an appeal by a Chennai outlet against the 2014 verdict of the Tamil Nadu consumer body, which awarded Rs 2 lakh as compensation for selling 'expired' dry fruit.

Can insurer reject claim on ‘assumptions’? Delhi consumer body orders Rs 17.75 lakh payout for lost jewellery

January 23, 2026 5:42 pm

Insurance Claim Rejection Case: Delhi State Consumer Disputes Redressal Commission dismissed the appeal of Oriental Insurance Company Limited and upheld a consumer forum order directing Rs 17.75 lakh for lost jewellery.

15-hour ‘nightmare’ to New York: Why a Delhi consumer forum just ordered Air India to pay this passenger Rs 1.5 lakh

February 17, 2026 7:31 am

Air India compensation: A coram comprising President Poonam Chaudhry and Member Shekhar Chandra directed Air India to pay a compensation of Rs 1.5 lakh in a complaint filed by one Shailendra Bhatnagar and his daughter citing bad service.

Consumer forum: Rs 10 packaging charges cost burger eatery Rs 15,500 in fine in Mohali

November 27, 2022 7:24 am

As per complaint, Pancy Singh of Chandigarh alleged that he purchased one Hardyz Fried Chicken Burger from Hardyz Burger at Mohali by paying Rs 312. Singh alleged that at the time of delivery of the burger, she was charged an extra Rs 10 in addition to the price of the burger.

Chandigarh: Consumer forum directs sports complex to restore membership of UT resident

January 20, 2022 3:29 am

🔴 The complainant Captain MP Singh contended that he took Life Time Membership of Lake Club, now Chandigarh Lake Sports Complex, before the year 2000 by paying huge and hefty fee of Rs 10,000 to avail and enjoy various facilities provided by the Club.

Shoe store charges Re 1 for carry bag, directed to refund Rs. 2

June 20, 2020 11:27 am

Observing that charges for carry bags cannot be separately foisted upon the consumers and would amount to overcharging, the Chandigarh Consumer Forum directed a shoe store in Chandigarh to refund Rs. 2 wrongly charged for the carry bags and pay Rs. 1,000 as compensation and Rs. 500 as cost of litigation.

Advertisement
Advertisement
Advertisement