Journalism of Courage
Consumer Disputes
CONSUMER DISPUTES NEWS
Man’s luggage ‘delayed’ by 3 days in travel, airline ordered to pay Rs 53,923
August 05, 2026 2:53 pm
The District Consumer Commission noted that complainant had proved through documentary evidence that his checked-in baggage was delivered three days late, forcing him to spend Rs 8,923 on essential clothing at his destination.
Customer wins Rs 1 lakh after dealer takes payment but 'never installs' toughened glass
August 05, 2026 1:15 pm
A consumer forum in Punjab directed a Mohali glass dealer to pay over Rs 1 lakh after he took payment and labour fees from a customer but failed to install toughened glass at their home.
‘Faulty’ boat engine leaves Kerala fisherman stranded at sea, company to pay Rs 57,000
August 04, 2026 3:42 pm
The Kozhikode District Consumer Commission observed that the complainant had consistently established that the engine repeatedly malfunctioned despite several repair attempts by the opposite parties.
Insurance company ‘rejects’ son’s dengue hospitalisation claim, mother wins Rs 26,882
August 03, 2026 4:22 pm
The commission noted all the discrepancies mentioned by the insurer seem highly absurd and are beyond control of the complainant to comment upon.
‘Moved' from reserved seat, elderly couple wins Rs 30,000 payout from bus operator
August 05, 2026 8:43 am
The Kanker District Consumer Commission noted that opposite party failed to offer any satisfactory explanation for repeatedly changing complainants' reserved seats.
Man on flight still ‘charged’ for international roaming, wins Rs 30,000 payout from BSNL
July 28, 2026 9:01 pm
The commission noted that despite complainant requesting verification of disputed charges and issuance of revised bill, BSNL failed to investigate matter and instead disconnected his mobile connection.
Coaching centre changes venue mid-course, Gurugram student wins Rs 64,000
July 27, 2026 4:29 pm
The Gurugram District Consumer Commission held that shifting the venue caused inconvenience to the complainant and amounted to a deficiency in service.
Son’s dengue claim wrongly rejected, insurer ordered to pay father Rs 1.11 lakh
July 23, 2026 5:30 pm
The District Consumer Commission noted that the very purpose of health insurance is to provide financial security and timely assistance to the insured person at the time of medical exigency.
Doctor, hospital to pay Rs 5 lakh for woman’s injury after ‘negligent’ hysterectomy
July 22, 2026 5:05 pm
The injury sustained by complainant was only because of negligent operation performed by doctor, and therefore we find that there is negligence on part of doctor, and hospital, Tiruvannamalai District Consumer Commission noted.
Two years and zero flowers later, woman wins Rs 5,500 over missing orchids
July 20, 2026 7:54 am
The Palakkad Consumer Court held a plant boutique liable for deficiency in service after it failed to deliver 80 orchids or refund the amount paid by a woman.
Advertisement
Best of Express
EntertainmentExclusive | ‘I was in disbelief’: Kritika Kamra reveals the real story behind the viral video of Gaurav Kapur crying at their wedding
Entertainment'Contract said I had to talk against Salman Khan': Actor said he quit Kala Hiran after 2 days
Advertisement
Advertisement