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Consumer dispute
CONSUMER DISPUTE NEWS
Asked to pay for full keyboard after one 'missing' key, laptop owner wins Rs 40,000
July 22, 2026 5:25 pm
The consumer commission noted that the man allegedly purchased a Sony laptop in 2011 and reported that some keys of its keyboards were not functioning properly in 2014.
Stranger's loan defaults ruined credit score, constable wins Rs 75,000 payout
July 22, 2026 1:39 pm
The District Consumer Commission found that complainant had paid the full purchase price for washing machine through his debit card and had never availed any loan from Bajaj Finance. Yet, two loan accounts appeared in his CIBIL report.
Demanded Rs 800 ‘extra’ for hotel check-in, Kerala man wins Rs 8,400 payout
July 21, 2026 5:10 pm
The consumer commission noted that a man was allegedly denied check-in at an OYO-listed hotel after the property's manager demanded an additional Rs 800 despite full payment.
Kolkata man cites probe by US law firm on foldable screen ‘defect', wins Rs 1.2 lakh
July 17, 2026 11:28 am
The District Consumer Commission noted the buyer's reliance on December 2022 lawsuit filed in United States, alleging that screen cracking and failure along fold in Samsung's foldable phones was design defect known to company.
Home decor firm ordered to pay Rs 33,000 for ditching housewarming work
July 13, 2026 7:25 pm
The Kangra District Consumer Commission was hearing a complaint filed by a man against a home decor firm over an alleged deficiency in service arising from an incomplete steel railing installation project.
Adult or Young: Travel portal to pay Rs 30,000 to family for ‘hassle’ over age category
July 13, 2026 6:05 pm
The Delhi Consumer Commission noted that a family faced boarding-related issues after American Express Banking Corp's travel booking portal failed to provide a separate category for young travellers aged 12–17 years.
'Unregistered' brand-new car stolen, owner wins Rs 5.68 lakh consumer payout
July 11, 2026 12:45 pm
After an insurer rejected a claim for a stolen, unregistered new car, a J&K consumer forum ordered a Rs 5.68 lakh pay-out, stating the owner isn't at fault for the dealer's registration delay.
Consumer court awards Rs 40,000 to widow over ‘excessive’ Rs 51,494 electricity bill
July 07, 2026 3:16 pm
The Shimla District Consumer Commission was hearing a complaint filed by widow the Himachal Pradesh State Electricity Board Limited (HPSEBL) over excessive electricity bills and wrongful disconnection of power supply.
Man given credit note instead of refund over defective shoes, wins Rs 15,000 payout
July 06, 2026 12:57 pm
The district consumer forum noted that the very fact that opposite party issued credit note establishes that two pairs of shoes purchased by the complainants were defective, and that credit note was issued in acknowledgment of those defects.
Heart disease insurance claim wrongly denied, man wins Rs 3 lakh consumer payout
July 03, 2026 6:16 pm
The district consumer forum noted that Insurance companies, in their eagerness to sell insurance policies, often do not fully disclose all terms and conditions of policy to consumers, and instead, they highlight only benefits of policy.
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