Exam results 2019: We need to replace the question, 'What was the highest score in class?' with ' What is the change in your scores from last time? Better? Worse? What changed?' So the focus has to shift to the process rather than the result.
Exam results 2019: We have "educated" them for 12 years. Yet many of these students will not be confident about reading, writing and speaking at their age level and will listen sometimes without understanding what is said or being asked of them. When asked to answer a question they will want to know the answer.