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Calling from a 10 ft x 10 ft room in Delhi, accused cheated residents of Mumbai

Investigators also found that there were usually around 15 people working in eight-hour shifts at the tiny centre. They would call up aspirants promising them jobs at well-known companies and then ask them to make payments as processing fees or as other charges.

Fake call centre busted in Bhayander

A police team from the Kashi Mira police station had raided the premises of Nichel Global Solutions at CR Arcade two weeks ago. At that time, they had found that employees of the centre were in possession of credit card details of American citizens.


Andheri fake call centres: Mira Road resident bought data of US citizens, say police

Shahu (35), the third person to be arrested, not only purchased the data of the US nationals, but also allegedly converted gift cards taken from the Americans into cash.

Fake call centre busted in Thane, four arrested

According to police, the complainant, a housewife from Shil-Daighar was cheated by the accused of Rs 4 lakh when she approached the police.

This new US bill may put call centre jobs in India at risk

A legislation has been introduced in the Congress that would require call centre employees in countries like India to disclose their location and give customers the right to ask to transfer their call to a service agent in the US.

Mumbai: 2 more held in call centre scam

The accused were produced in a local court and remanded in police custody till December 2.


‘Poor service’: British Telecom to shut its call centres in India

Telecom customers have long complained of poor customer service with staff unable to sort out basic problems.

India’s voice-based BPO exports buck doomsday projections

India’s BPO industry employs over 10 lakh people and contributes to around 25 per cent of the total IT/ITeS exports revenue from the country.

4,000-strong force to police Punjab at night

In A first-of-its-kind initiative in the country,a 4,000-strong dedicated force will guard Punjab at night — from its dhabas to call centres,highways and toll barriers.

The New Middle Class

Ahead of Independence Day,a look at the new entrants to this growing stratum.