"In 'Lost and Found' portal, passengers could not raise a complaint or put a request. Instead, they had to wait for the airports authorities to upload the items found at their respective buildings on the portal.”
While several surfaces tested positive for respiratory viruses, researchers found that trays at security checkpoints were the worst. Half the trays possessed germs, including influenza A and rhinovirus, which causes cold and influenza.
The old stamping of hand baggage bags procedure had been a major irritant for passengers and they have made many complaints in this regard to airport authorities saying the system poses hassles for them as it consumes time and in case they forget to get it tagged, security personnel would ask them to go back and get it done.
The Home Ministry said that these Prominent and frequent travellers with unblemished record would have to go straight to a designated immigration counter, complete the minimum formalities and leave within a few minutes, while travelling abroad.