British Airways passengers stranded as glitch hits worldwide check-ins

British Airways said its IT team is working hard to fix the issue

By: AFP | London | Published:September 6, 2016 3:51 pm
british airways, british airways flight, BA flight delay, BA flight, british airlines flight, british airway flight, BA flight timing, world news British Airways’ new Airbus A380 arrives at a hanger after landing at Heathrow airport in London July 4, 2013. (REUTERS/Paul Hackett/File Photo)

British Airways warned today that customers could face further delays after a computer glitch in its global check-in system held up some flights, particularly in the United States, for hours. “Our IT team are working hard to fix this issue,” BA wrote on its Twitter page in response to one customer’s tweet.

Contacted by AFP, a BA spokeswoman said passengers gathered at London’s main airports would face delays to outbound flights. “We are checking in customers at Heathrow and Gatwick Airport this morning, although it is taking longer than usual,” she said in an emailed response. “We would encourage customers to check in online before they reach the airport.”

At Phoenix airport in the United States, Karen Reyburn tweeted: “After six hours I am actually sitting on a plane! Excitement!”