British Airways cancels flights from London’s Heathrow, Gatwick airports after IT failure

The airways apologised in a statement for what it called an "IT systems outage" and said it was working to resolve the problem.

By: Express Web Desk | New Delhi | Updated: May 27, 2017 7:37 pm
british airways, british airways flights cancelled, London's Heathrow airport, Gatwick airport, it failure in british airways, world news, international news, uk news, latest news The airways apologised in a statement for what it called an “IT systems outage” and said it was working to resolve the problem.

British Airways on Saturday cancelled all flights from London’s Heathrow and Gatwick airports scheduled before 1700 GMT on Saturday due to a global computer outage, says a Reuters report. “We have experienced a major IT system failure that is causing very severe disruption to our flight operations worldwide,” the airline said in a statement.

According to the Associated Press, “BA apologised in a statement for what it called an “IT systems outage” and said it was working to resolve the problem. It said in a tweet that the problem is global.” It didn’t say what was causing the problem but said there was no evidence of a cyberattack.

According to a PTI report, “Heathrow Airport said it was “working closely” with British Airways to solve the issue. British Airways aircraft landing at Heathrow are unable to park up as outbound aircraft cannot vacate the gates, which has resulted in passengers being stuck on aircraft.”

However, it is not yet known how many flights have been affected but passengers have reported issues with flights to and from Heathrow, Gatwick and Belfast. Other airlines flying in and out of Heathrow and Gatwick are not affected. The airport at Heathrow has also advised passengers to check their flight status before travelling.

Inputs from Agencies

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  1. B
    bitterhoney
    May 28, 2017 at 5:58 am
    Beware of Indian bugs. Beware of Ahmadabadi Zika virus.
    Reply
  2. K
    KunS
    May 27, 2017 at 10:45 pm
    Indian IT! This is what happens with going cheap and outsourcing critical IT functions. Hope this is a lesson for others thinking of doing the same.
    Reply
  3. J
    jayeshkrishna
    May 27, 2017 at 6:31 pm
    No wonder one of BA mistake cost me $ 1200 approx and chasing for a refund for last 5 months.... with no positive response..
    Reply