British Airways on Saturday cancelled all flights from London’s Heathrow and Gatwick airports scheduled before 1700 GMT on Saturday due to a global computer outage, says a Reuters report. “We have experienced a major IT system failure that is causing very severe disruption to our flight operations worldwide,” the airline said in a statement.
According to the Associated Press, “BA apologised in a statement for what it called an “IT systems outage” and said it was working to resolve the problem. It said in a tweet that the problem is global.” It didn’t say what was causing the problem but said there was no evidence of a cyberattack.
We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible.
— British Airways (@British_Airways) May 27, 2017
According to a PTI report, “Heathrow Airport said it was “working closely” with British Airways to solve the issue. British Airways aircraft landing at Heathrow are unable to park up as outbound aircraft cannot vacate the gates, which has resulted in passengers being stuck on aircraft.”
However, it is not yet known how many flights have been affected but passengers have reported issues with flights to and from Heathrow, Gatwick and Belfast. Other airlines flying in and out of Heathrow and Gatwick are not affected. The airport at Heathrow has also advised passengers to check their flight status before travelling.