Twitterati troll Air India after it shares Amartya Sen’s ‘thank you’ note on Twitter

Air India was declared the world's third-worst airline by an aviation insights company recently.

By: Trends Desk | New Delhi | Published:January 11, 2017 10:44 am
air india, air india worst airline, air india worst airline data, air india worst airline statistics, air india amartya sen, air india amartya sen tweet, air india twitter, indian express, indian express news Air India was subjected to a huge backlash on Twitter recently. Here’s why. (Source: File Photo)

Days after Air India was declared world’s third-worst airline, its Twitter handle had what they thought was a perfect response, as a comeback. This declaration about the national carrier was made by an aviation insights company called Flight Stats that reportedly compiles information from about 500 sources. Air India’s spokesperson, however, brushed aside the report as “fabricated” and according to a report by Firstpost, said they will investigate the results till the end. In presumably what they thought will be an apt comeback, Air India tweeted the ‘thank you’ note of none other than Amartya Sen, who appreciated the carrier’s “wonderful service and great care”.

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The airline shared the Nobel laureate’s note on the micro-blogging site, which read — “Many thanks indeed for wonderful service and great care! I’m most grateful – and also very impressed. Best wishes and warm regards.” Evidently proud, the airlines posted it with the caption — “#AI is honoured with the words of appreciation from #Noble Laureate #AmartyaSen for travel on #AI111. Hope to see you on board again.”

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It seems Sen was travelling to Heathrow Airport in London, from New Delhi. Although it definitely seemed like the carrier’s effort to salvage their image, many Twitter users were unconvinced.

This is Air India’s tweet.

Sample some of their reactions here.

Other airlines on the ten-worst carriers list included Hong Kong Airlines, Air China and Philippine Airlines.

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  1. Z
    Zaki
    Jan 13, 2017 at 2:07 pm
    What s it about white people gongs that makes ypu think are worth so much? Nobel, why not mention his Indian awards? Then we can have a discussion about what they mean. Sen s an uncle Tom, baskng n the brown limeligt, as he was honoured by shaibs.
    Reply
    1. A
      Anuradha Kalhan
      Jan 13, 2017 at 12:32 pm
      Have flown AI and find no problems that do not exist in other airlines. There are many advantages of flying the national carrier and the staff is helpful/ too.lt;br/gt; At least that is my experience.
      Reply
      1. H
        hbn
        Jan 13, 2017 at 12:04 pm
        if Dr. Sen appreciates AI he is wrong...if he condemns govt he is right...lt;br/gt;grow up hypocrites...
        Reply
        1. M
          manish joshi
          Jan 11, 2017 at 7:46 am
          Their job is secured because of taxes paid by us. Period !
          Reply
          1. V
            V B
            Jan 13, 2017 at 2:09 pm
            Professor Sen's appreciation means that AI can still put up some fine performance. But it does not behove the airlines to call the rating 'fabricated'.. Instead it may look to is own record of being 'on time' and ditching the pengers in the lurch.
            Reply
            1. C
              Citizen
              Jan 13, 2017 at 2:20 pm
              An airline where its employee said that they exhausted to ilet tissue on a long distance flight from EWR to Mumbai when asked by a traveler how can they take solace from some I----?? This sort of discrimination in its pengers by its employees is the main cause of poor customer service. Let this air line learn to reply promptly to the complaints of the pengers and take proper action to correct that from the minister to the CEO. Jaihind
              Reply
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