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This Facebook post appreciating an Air India flight attendant resulted in her being honoured

All hail the power of social media!

By: Express Web Desk | Published: March 10, 2016 6:30 pm
Source: Facebook Source: Facebook

If you’ve watched the film Neerja, that will be the first image that’ll flash on your mind after you read the story.

On Friday, March 4, a journalist was travelling from Mumbai to Thiruvananthapuram on an Air India flight. Right in front of him sat a family of four — husband, wife, their daughter and son. The son, 10, was apparently mentally-challenged, wrote the journalist Anant Rangaswamy on Facebook.

The boy had spilled his lunch on the aisle. It was then that the head of the cabin crew, later identified as Anita Singh, came running to see if “he was OK. She calmed him down. Next, she told her colleague to carry on with the service. Ms. Singh then quickly brought another meal for the boy.” She kept checking throughout if the boy was okay.

After the flight landed, Rangaswamy complimented Singh for her service.

“Why do I post this? Because Ms. Singh needs to know that she is appreciated. Will someone who knows someone who knows someone in Air India makes sure she gets the message?” he wrote at the end of his post.

Thanks to the power of social media, the post reached Air India, and the airline honoured Singh for her inspiring service.

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  1. R
    RBDesai
    Mar 13, 2016 at 1:42 pm
    We All Air Indians are proud of you Ms.A.Singh.Thanks for immediate appreciation by our Hon.CMD
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    1. A
      Athul
      Mar 10, 2016 at 1:13 pm
      Humanity exists!!!!!!!!!!!!!!!!
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      1. Prabhat Kudwa
        Mar 10, 2016 at 2:04 pm
        Well done, Good work done by the staff should be promptly rewarded for others to follow their ideal. Such recognition works wonders in the long run..
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        1. Y
          Yogesh
          Mar 11, 2016 at 12:55 pm
          It is only when the good work is appreciated that we can make it a rule rather than an exception. Kudos Mam!
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