Of Narendra Modi’s Cabinet ministers who have revolutionised the use of Twitter in a bid to be more prompt and cater to the demands of the people, Indian Railways minister Suresh Prabhu’s name comes right at the top. From organising wheelchairs and getting seats to even arranging for a diaper, a tweet out to Prabhu or the Railways Ministry handle usually ensures swift response. And this time was no different.
After actor Renuka Shahane – who has been in the news for her frequent socio-political news on Facebook – tweeted to Prabhu regarding medical help for husband and actor Ashutosh Rana’s sister, there was swift action on the part of the ministry.
The tweet – which was sent by Shahane for Kamini Gupta, her 64-year-old sister-in-law to Prabhu – was quickly looked into and immediate actions were taken thereafter. After Gupta complained of palpitations and chest pain on board Mumbai-bound Suvidha Express on October 22, Shahane sent an SOS tweet to Prabhu, following which a team of medical help reached Gupta and attended to her.
Her first tweet read: “My sis-in-lawKamini Gupta, age 63, alone in train 82902 AC 2 seat 21Delhi-Mum Suvidha Exp needs urgent medical pls help sir @sureshpprabhu”
Her post was retweeted many times and many Twitter users directed her who to tag so they are notified about the situation.
The DRM Mumbai and Delhi Twitter handles reached out to her and in no time, there was a doctor attending to her relative.
The minister himself too, reached out to her.
The Hum Aapke Hain Koun..! star took to Facebook to show her gratefulness to Prabhu and his officials.
Read her post here.
“Today my eldest sister in law while traveling on a train alone from Delhi to Mumbai suddenly started feeling unwell. There was no TC in sight & no doctor around either. I tweeted her details to our Railway Minister Suresh Prabhu ji & also tagged the Rail Ministry about her predicament. I am so grateful to all the people who not only re-tweeted my distress message but also gave me valuable advise about whom to tag. Within 15 minutes the Rail Ministry had responded & sent a medical officer to look after my sister-in-law. This is the kind of prompt action we need for good governance. I thank our Minister Suresh Prabhu and his entire team for working tirelessly & helping people promptly. I’m deeply grateful. My sister-in-law is resting & I’m resting easy. Thank you.”
Users have appreciated Prabhu’s timely action and have even called him the “people’s minister”.