‘Quit by 10 am’: Anand Mahindra apologises after heartless layoff phone call by Tech Mahindra HR goes viral

After clip went viral and the company received flak on social media, Tech Mahindra chairman Vineet Nayyar and CEO C P Gurnani apologised. Gurnani posted an apology on Twitter and said they will "ensure it doesn't repeat in future".

By: Trends Desk | New Delhi | Published:July 8, 2017 3:21 pm
anand mahindra, tech mahindra, teach mahindra audio clip, hr call tech mahindra viral, tech mahindra layoff viral, business news, viral news, indian express The HR executive is heard asking the employee to resign by 10am the next day as it was a “corporate decision”, when the troubled employee pleads for more time. (Source: Thinkstock images)

It’s not easy being fired (unless you’re probably on The Apprentice), but this was just brutal. A conversation between an HR executive from Tech Mahindra and another employee in which the latter is being laid off has gone viral. The 6-minute, 45-second audio clip was uploaded on Sound Cloud, which has since been shared as an example of the ‘inhuman’ approach some corporate giants take while laying off employees as a means of cutting costs.

The HR executive is heard asking the employee to resign by 10am the next day as it was a “corporate decision”, when the troubled employee pleads for more time. The HR executive goes on to say that the decision was made as part of the company’s “cost optimisation plan” and argues there is no “flexibility” in this decision. In the cold conversation, the HR reminds him of a clause in his “offer letter” that clearly states that the company reserves all rights to ask their associates to leave the company at any time by paying them the basic salary.

“If you read your offer letter you would know the clause under which we are asking you to leave. It was mentioned in the offer letter. Then, why did you accept the offer letter,” she says angrily on being said, how this kind of “firing” is acceptable.

Irked by the staff’s questions, she notifies him that his seniors have been informed, adding, “If you can put in your papers we will be treating it as a normal exit with June 15 as last working day, if not, we will be sending you a termination letter.”

Listen to the full conversation here.

After clip went viral and the company received flak on social media, Tech Mahindra chairman Vineet Nayyar and CEO C P Gurnani apologised. Gurnani posted an apology on Twitter and said they will “ensure it doesn’t repeat in future”.

Executive Chairman Mahindra Group, Anand Mahindra too publicly apologised on Twitter following the social media furore.

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  1. N
    Jul 13, 2017 at 10:05 pm
    This has happened to few people working in french investment bank center Societe Generale. Manager writes a mail praising for effort next day he calls to meeting to fire and told me to resign in 10 days or he will terminate. Fearing him and no faith on hr, i put down papers. Later understood he was looking for double dealing and wanted 1lac amount for my job continuation. I resigned to be honest in my work.
    1. C
      Jul 13, 2017 at 3:04 pm
      1. S
        Jul 9, 2017 at 11:39 am
        Government support in the wake of collape of erstwhile satyam, which helped this compnay from avoid closure (because it was one customer woder them - total dependence on BT business) seems to have emboldened this company to indulge in abusive practices with out fear in the wake huge unemployment problem in the country. Indian IT firms are literally black mailing the government,(the SEZ and STP tax exemptions and subsidies for decades) in the name of employment creation. It may be cheaper for government to pay ries to graduates in MNREGA model that give tax subsidies to these IT companies. mahindra and TATA are using he IT subsidiaries to prop their group market value in the wake failing brick and mortar subsidiaries of both groups. As a tax payer and consumer why should i be denied cheaper chinese steel just to prevent collapse of ineffcient tata steeel. Answer Mr Modi. Why should we not apply the same rule the IT forms are applying to employees to their firms.
        1. D
          Jul 9, 2017 at 11:03 am
          High profits at any cost has been the motto of this management teamled by vineet. Kudos to the guy who took the step to record the abusive and illegal practices. This culprits are exposed after nearly 8-0 years ofter these practices have started in pune office by some local VPs who used these tactics to evict potential compe ors with in company. Employee records were fudged after locking LAN ID and fake emails generated from employees email ID and finally it is ensured that any background check will reveal that person was fired and the person cant find job else where. It is time Vineet's true colours are exposed (his NGO donations are farce)
          1. D
            Jul 9, 2017 at 10:57 am
            Employee abuse has been corporate policy at Techmahindra for over decade, ever since the team led by vineet nayyar took charge. The worst part of it is that they mastered art of misleading the general public and governemnt agencies by extensive use of paid news in mumbai based business news media, Corporate social respobsiblity and cleaning up negative news from online channels. Once employee is abused by a manager the employee is marked for preemtive forced resignation so that he/she can not viluntaritly resign and record the harasshment he/she faced. This is happening in this firm rght from 2008 down turn. Organized gangs with tacit support from srnior managemnt call this as management and prevention damage to image of company inthe face of abusive internal work environment. HR people who reisted these practices were asked to leave . The CEO / chairmans pay and profits have come at high human cost and cheating of unsuspecting professionals lured with attractive designations
            1. H
              H C RAVISHANKAR
              Jul 9, 2017 at 10:14 am
              To fulfill there dreams, passion and make money they need us, how will slog like dogs and they make huge money and enjoy, they through biscuits to us. Now apologies will not work, how can they ask employees to go in a day, are we thir saves?????
              1. M
                Jul 9, 2017 at 8:07 am
                These incidents happening since a long in Tech Mahindra and other non-performing companies.This incident came into light as the conversation happened in phone.Now the HR management will take care as it won't repeat in the phone henceforth will do by face to face dian service is cheap and the IT companies seeing it as business part and playing with it without restrictions.No one thinking about the employee is a person like them and they too have family and needs and about their future.The top level management knows everything.They only drives all of these unkind orders.Government must involv and provide Job security to the IT employees.
                1. V
                  Jul 9, 2017 at 12:58 am
                  Now a days HR department treats employee very brutally under some section and clause in appointment letter. In India no legal action has been taken against such companies. Govt HR policies are worthless. No Legal authority or TF number where employee can raise a concern/ issue. in this scenario HR worker and HR head should we suspended immediately and legal action against company so that lesson would be reflect to another IT firms who has only money value - no respect to employee.
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