Governance and social media have never been so profoundly conjoined before. From Prime Minister Narendra Modi to all other ministers in his cabinet and the country, leaders are literally just a tweet away.
But things often may get little awkward, when people misuse the service and demand bizarre things and help from them. Be it External Affairs Minister Sushma Swaraj being requested to help repair a refrigerator or Railways Minister Suresh Prabhu requested to provide diapers — people’s demand have been quite absurd.
In a recent incident, Prabhakar S Jha (who tweets as @jhaprabhakar), made a request to provide diaper for his “little girl”. The user drew flak for his weird demand and ultimately deleted his tweet. However, by that time people had already slammed him for his “silly” demand and asked the ministry to “charge him double the train ticket”.
The Ministry of Railways’ Twitter handle that replies to people’s queries and concern, asked for the PNR number and contact details, so that he could be assisted.
Though Jha drew a lot of flak for the request, he can cite precedence as the reason for his tweet. After all, this is not the first time that the Indian Railways and its minister received ‘diaper requests’. Earlier in January this year, a man made a similar request and Suresh Prabhu ordered the railways staff to deliver diaper in his train. The passenger travelling by Darbhanga Express from Hyderabad was provided with diapers at Bokaro station.
While some call for genuine help in times of need and the ministry’s immediate assistance is worth the praise, such demands often ridicules the sole purposes of such aids.
Here’s how people on Twitter reacted to his call for diapers:
Is this model of customer service scaleable? Should Railways focus on being an efficient, convenient & safe transport or on being nanny? pic.twitter.com/q026CENI0k
— Prakash Sharma (@India_Policy) October 12, 2016
— Saggy Chordesh (@pappu_pedia) October 12, 2016
— shankar (@vivekvichar) October 12, 2016
— Ramesh (@1967Babu) October 12, 2016
— Sumit Gupta (@74Sumit) October 12, 2016
— Shubham (@DuttaSubhasish5) October 12, 2016
What do you have to say to such demands, tell us in comments below.