Recently, a Delhi-based woman was wrongly handed a water bill of Rs 58,000. She took to Twitter to share her complaint and the issue was resolved by the Delhi government within 48 hours. Such is the power of social media.
In another such incident, a Delhi resident Sumi Parmar took to Facebook to share his grievance against a petrol station in Delhi’s Moolchand area which charged him extra money. “They filled 74 liters of Diesel in my XUV where the car capacity is only 70 liters plus the car was already having around 10 liters of diesel,” he wrote.
When he questioned the people at the station, he claims that the staff misbehaved with him and told him that their boss knows “everyone at the police” and even “Mr. Kejriwal” so he can do whatever he wants.
Parmar posted the incident on his Facebook page and it got shared massively on social media; over 13,000 shares in less than 24 hours.
Later today, he claims he received a call from the petrol station to discuss the issue and even “a message received from Petroleum Minister Mr. Dharmender Pradhan assuring a resolution,” he wrote.