WhatsApp crashed in India on Friday morning, with many users taking to social media to report problems accessing the app. This is the second such outage the popular messaging service has faced in the past few weeks. The app previously crashed on November 3. The latest outage lasted less than an hour, and services were later restored.
Just after midnight, social media was flooded with users across the world tweeting with #whatsappdown to report problems in sending messages. According to Reuters, the outage was most acute in northern Europe and Brazil. WhatsApp also issued a statement saying users worldwide were unable to access the service and the company was working to fix the issue.
WhatsApp has close to 1.5 billion users globally, with India being among its top markets. WhatsApp has over 200 million users in India along and the company plans to launch payments services on the platform.
WhatsApp is currently working to add India’s UPI (United Payments Interface) on the app, which could allow users to transfer money directly to bank accounts from the platform itself. The Facebook-owned app is also working on bringing more services to the app and will launch an app for businesses as well. Services like BookMyShow in India are already testing a pilot with WhatsApp where ticket bookings from customers come straight to the app, rather than as a SMS.