Uber and Ola users need to watch out for extra charge when they’re travelling long distance (more than 20 kms) in the Delhi NCR region. Uber has also announced higher rates for long distance travels in the cities of Kolkata, Bhubaneswar, Guwahati and Vizag. For Vizag and Kolkata, the long distance rate comes into force after 15kms, while in Bhubaneswar and Guwahati this applies straight after 12 kms. The rate structure gets doubled after you cross this distance.
According to Uber’s website, “the change aims at ensuring you get a ride when you need one by justifying economics for our driver-partners.” In case of Delhi, users will be charged a higher fare of Rs 12 per km on UberGO, although up to 20 kms it is Rs 6 per km. In case of UberX the rate is Rs 9 per km, but after 20 km it is increased to Rs 13 per km, which is not exactly double. Uber claims that despite the price rise, “we’re still the most affordable ride in the city.”
Interestingly when booking an Uber ride for more than 20 kilometres, the expected fare doesn’t tell you the different slab rates applicable and shows only the estimate. It doesn’t highlight there’s been a price rise as such for a longer distance. However, the final bill does include the Distance Charge which shows the extra charge levied for the distance traveled beyond 20 kms.
Rival Ola has also hiked up the rates for Delhi NCR users who travel beyond 20kms. In case of Ola Micro, the rate is Rs 6 per km till 20 km and Rs 12 per km after 20 km, which matches the rates Uber is charging for its budget UberGo service.
For Ola and Uber customers who’ve been travelling more than 20 kms distance everyday in Delhi, the price rise means you’ll be paying more on a daily basis. If you’re not sure about the distance, do check it out on Google Maps before hand to confirm if you’re crossing 20 kms for a ride. Our suggestion if you want to save some money is to get down at the 19th kilometre, and get a new cab or hitch the closest metro ride if you don’t want to pay more.