Disputing Trai’s data that found mobile operators having failed on call-drop tests, the companies today said their figures tell an opposite story and asked the telecom regulator to withdraw its test reports.
The operators argued that Trai’s data, which were published on the regulator’s website yesterday, do not portray the actual performance of their networks and there was a wide divergence between the results of the tests done by them and those by the regulator. Questioning the findings of the audit on call drops done at the behest of Trai, the telecom players, through industry bodies COAI and AUSPI, have justified their position, saying their own drive test reports are at odds with the regulator’s.
According to the Telecom Regulatory Authority of India (Trai), most telecom operators, including state-run MTNL, failed random drive tests conducted by it to check quality of their network and services as part of its efforts to rein in the call drop menace.
- Varun Gandhi Under Attack Over Defence Deals: Here’s How
- This Diwali, Let Blind Students Brighten Up your Homes With Candles & Diyas
- CBI Files Supplementary Chargesheet In Sheena Bora Murder Case
- Soha Ali Khan And Vir Das Starrer 31st October Audience Reaction
- Sahara Chief Subrata Roy’s Parole Extended Till November 28
- Simple Tips To Secure Your Debit Card From Fraudsters
- New Zealand & India Team Being Welcomed In Chandigarh
- Mumbai Call Centre Scam: All You Need To Know
- Jammu Kashmir Chief Minister Mehbooba Mufti Appeals To Police: Here’s What She Said
- Shocker From Ahmedabad: Find Out What Happened
- Bigg Boss 10 Day 3 Review: Celebs Fail To Do Well in First Task
- Airtel Offers 10GB Data At Rs 259 For New 4G Smartphone Users
- Aamir Khan Starrer Dangal’s Trailer Launched: First Impressions
- TMC Supporters Attack BJP Leader Babul Supriyo
- Sri Lankan Navy Apprehends 20 Indian Fishermen
As per the test report, none of telecom operators showed improvement in call drops in Mumbai, Pune and Bhubaneswar. The operators contended that the results put up on the website do not provide the actual picture as results of the quality of service (QoS) parameters varied. “This is despite the fact that tests were conducted on
the same routes and using the same methodology as adopted by the Trai-appointed agencies,” the letter said.
The letter further said even though its member operators’ comments, along with drive test reports depicting the contrary results, have been published on the website, these do not find any mention in the reports of the agencies appointed by Trai, which “gives out a wrong impression to the public”.
On their part, the operators have asked for drive test logs and other details from the regulator, but so far Trai has not obliged. “It is disappointing that instead of providing the logs to telecom service providers, Trai has chosen to publish our request to provide the logs. This method of publishing unratified drive test reports and operator comments alongside is misleading, incorrect and misrepresentative of actual performance of QoS parameters of the member operators’ network,” the letter said.
It added that this will only lead to confusion resulting in “wrong perception” and may hurt the brand image of mobile operators.