Paytm servers down, company says issue fixed

In a tweet on Thursday, the company said they're currently updating their systems and will be back shortly.

By: Express Web Desk | New Delhi | Updated: December 16, 2016 5:14 pm
Paytm, Paytm down, Paytm server down, Paytm not working Earlier, in the day, the company had announced a program to increase the digital inclusion in the country wherein it is calling upon consumers and merchants across India to teach others on how to use Paytm to pay and accept money.

Thousands of Indians lost their only access to digital money for a few hours on Thursday as e-wallet service provider Paytm suffered a limited outage. Many people across India struggled to pay using the app or update their passbooks with more cash during the period. Paytm acknowledged the problem late at night and said the issue has been fixed. “Some of you might be facing temporary inconvenience on our platform. We’re currently updating our systems for higher capacity. Back shortly,” said an earlier tweet.

Paytm, owned by One97 Communications, is easily India’s largest e-payments platform with over 150 million wallets activated so far. Of late it has also branched into e-commerce and utility bill payments. It has been among the biggest beneficiaries of the digital payments push of the government following the demonetisation of high-value notes announced on November 8. The temporary outage on Thursday, however, seems to have been limited to some accounts only. However, that was enough for raking up a twitter storm of sorts with some important handles tweeting about the outage.

Earlier, in the day, the company had announced a program to increase the digital inclusion in the country wherein it is calling upon consumers and merchants across India to teach others on how to use Paytm to pay and accept money. The campaign is aimed at transforming user behavior and further accelerating the country’s ongoing shift from cash to digital payments. As a part of the drive, Paytm has also announced an incentive including Rs. one crore grand prize along with additional prizes like motorcycles, smartphones, laptops and other exciting gifts. All users transacting between 1st December 2016 and 31st March 2017 are eligible to win these prizes.

(With ANI inputs)

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  1. S
    Sandeep
    Dec 21, 2016 at 8:06 am
    Paytm should at least inform users before a planned outage....this is a basic level of courtsey.
    Reply