Reliance Jio vs Airtel: Ookla stands by claim on Airtel as ‘fastest network’

After Reliance Jio countered Airtel's claims in ads that it was the fastest mobile network in India, Ookla said it "fully stands behind" the claim.

By: Tech Desk | Updated: March 22, 2017 10:50 am
Reliance Jio, Airtel, Jio, Ookla, Jio vs Airtel, Jio vs Airtel Ookla test, Airtel speed test, Airtel network speed, Jio speed, Ookla speedtest, Jio 4G speed, Jio complaint, Jio allegations, Advertising Standards Council of India, Asci, technology, technology news Jamie Steven, COO of Speedtest by Ookla, said when in markets like India they also take into consideration factors like dual SIM devices, network technology and device types.

Update: Reliance Jio has issued a statement, which reads: 

“The core issue is that the speedtest results are attributed to the primary sim even though the sim for which the data speedtest is conducted is the secondary sim in the case of dual-sim phones. In India, more than 90% of 4G phones are dual-sim. Therefore, there is no guarantee that the speed which is attributed to Airtel is of the Airtel data network. We are surprised that Ookla in its press release has not talked about this issue even though they had acknowledged the blunder to us earlier. Ookla has baldly stated that they stand by their results and has skirted the main issue. We will initiate actions as we deem fit at appropriate forums. The public should not be misled by these false claims based on the Ookla results.”

A day after Reliance Jio countered Airtel’s claims in advertisements that it was the fastest mobile network in India, broadband and network testing company Ookla, which gave the service provider the above award, said it “fully stands behind” the claim.

Jamie Steven, COO of Speedtest by Ookla, said when in markets like India they also take into consideration factors like dual SIM devices, network technology and device types. “In addition to what the user sees on their mobile application as they take a test in real-time, we apply a rigorous methodology when aggregating the data which uses a variety of internal data sources that control for potential variability in the market,” he said in a new statement.

“We have taken dual SIM information into consideration and fully stand behind Airtel being named India’s Fastest Mobile Network,” Steven said, adding how India is a dynamic market with a rapidly changing mobile landscape. “We are always improving how additional information is collected and analysed through our Speedtest applications to allow Ookla to accurately reflect internet performance.”

Meanwhile, Bharti Airtel’s Chief Brand Officer Rajiv Mathrani said Airtel’s latest advertising campaign is based on the findings by Ookla, the global leader in Speed test and internet diagnostics. “Ookla’s findings are based on rigorous and extensive testing across millions of devices and employs the best of data analytics.”

Reliance Jio, Airtel, Jio, Ookla, Jio Airtel fiasco, Airtel network speed, Jio speed, Ookla speedtest, Jio 4G speed, Jio complaint, Jio allegations, Advertising Standards Council of India, Asci, technology, technology news The Speedtest award given to Airtel by Ookla

Airtel, he said, prides itself “in maintaining the highest standards of governance and transparency and have been recognised by globally reputed institutions like Transparency International”.

Mathrani said the company was “rather amused by the allegations” made by Jio. “We believe that this is a deliberate attempt to malign our brand and misguide customers through a campaign of misinformation, which is something we now come across on a regular basis, in particular, on social media platforms.”

On Monday, Jio moved the Advertising Standards Council of India against (ASCI) objecting to Airtel’s claim of being India’s fastest network calling it “false, misleading and incorrect”. Jio claimed the methodology adopted by Ookla to determine Internet speeds was flawed.

 

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  1. A
    Airtel
    Mar 21, 2017 at 6:16 pm
    There is nothing like "FASTER THAN" concept when it comes to ip networking, when some device say for example 1024KB/s transfer rate it will always limited to 1024KB/s speed, so what airtel claims is the result obtained by is just false information, if airtel getting always 1024KB/s that means nobody using airtel for, other than speed test, Just fooling the public to have hold into telecom market, as other provider scrawling as of now
    Reply
    1. C
      ChutiyaRAJ
      Mar 21, 2017 at 6:09 pm
      There is nothing like "FASTER THAN" concept when it comes to ip networking, when some device say for example 1024KB/s transfer rate it will always limited to 1024KB/s speed, so what airtel claims is the result obtained by is just false information, if airtel getting always 1024KB/s that means nobody using airtel for, other than speed test, Just fooling the public to have hold into telecom market, as other provider scrawling as of now
      Reply
      1. A
        Asutosh
        Mar 21, 2017 at 10:05 am
        Thanks atleast outsider has not bied.Lets see without a network riding on other network how jio will try to do better
        Reply
        1. V
          Vishesh Kadam
          Mar 21, 2017 at 1:25 pm
          “Ookla’s findings are based on rigorous and extensive testing across millions of devices and employs the best of data analytics.” - this is just not good reason enough to get credibility. Stop making om statements and get to the point Ookla.
          Reply