Next time you’re faced with a life-threatening situation, call on trained professionals with the help of an app to avert an untoward incident. Developed to handle personal emergency situations, the One Touch Response (OTR) Emergency Services app offers a single point of contact for all emergencies such as road rage situations, stalking, eve-teasing, physical threat etc.
This is how it works: Immediate on-call assistance is made available within seconds of a user initiating an emergency via the app. While the Incident Managers at the OTR Command & Control Centre are handholding the user during the crisis, OTR’s on ground physical support teams, called First Response Teams (FRTs), are activated to reach the user within minutes. The FRT’s will then remain with the user till the emergency is closed. Further, depending on the nature of the emergency, OTR coordinates with external agencies such as the police, ambulance, medical services, fire, cab services, mechanics etc. on behalf of the user. The FRT’s are trained to administer first aid, break up an assault, handle small fires and provide the subscriber a sense of mental peace.
The OTR First Response Teams, consisting of two people, are stationed across the NCR region and are available to attend, within minutes, to any emergency 24×7. The OTR team claims that the FRT professionals have undergone an in-depth personal verification and are trained in martial arts, self-defense techniques, basic first aid, fire safety, unarmed combat and evacuation techniques on global protocols by Indian and international experts.
While the OTR team is fully functional in Delhi-NCR, their on-ground physical assistance service will now be extended to 6 more cities by 2016.