Microsoft Windows 10 anniversary update reportedly freezing devices

Microsoft Windows 10 Anniversary Update was released to public on August 2 and has reportedly run into troubles

By: Tech Desk | Published: August 16, 2016 2:03:42 pm
microsoft, microsoft windows 10, Windows 10 anniversary update, windows 10 anniversary update freezing devices, windows 10 anniversary update issues, software update, tech news, technology Microsoft Windows 10 Anniversary Update was released to public on August 2 and has reportedly run into troubles

Microsoft has confirmed reports of Windows 10 freezing after installation of latest Anniversary update. The update seems to be freezing only devices with operating system stored on a SSD and apps/other data stored on a separate drive. Microsoft says the issue does not occur when the user starts Windows 10 in Safe Mode.

Microsoft in its answers page notes that the easiest way to work around this issue is to sign into Windows 10 using Safe Mode, which moves apps and data to the same drive as users’ operating system. Microsoft Windows 10 Anniversary Update comes with an option to go back to previous version of Windows within 10 days of the update.

Here are two methods to uninstall Windows 10 Anniversary Update and return to older Windows version:

Method 1: Recovery Mode

1. Users stuck with the freezing issue on their Windows 10 PC running Anniversary update can restart their PC and wait for the sign-in screen. On the sign-in screen, hold the Shift ket down while selecting Power > Restart.
2. Once the PC restarts to the choose an option windows, users can select troubleshoot > advanced options > go back to the previous build.

If this method doesn’t work, Microsoft recommends Windows 10 users to try the Method 2, which involves using the Settings app from Safe Mode

Method 2: Settings App from Safe Mode

1. Restart your PC and wait for the sign-in screen to appear. Now select power > restart by holding the shift key down.
2. Once the PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
3. Now the PC will restart to a list of options. Select 4 or F4 to start Windows in Safe Mode.
4. Once Windows restarts, open the Settings app.
5. Select Update and Security and then the recovery tab.
6. Under Recovery tab, click on the ‘Go back to an earlier build’ and click the Get started button.

Microsoft is asking Windows 10 users experiencing the issue to subscribe to their post and be alerted when there is an update.

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