Samsung Electronics Co Ltd said on Tuesday it will ask all global partners to stop sales and exchanges of the Galaxy Note 7 smartphones, further deepening the smartphone company’s recall crisis. Samsung, in a statement, said it was still investigating recently reported cases of fires in new Note 7 devices.
“Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device,” the company said.
Samsung’s decision to pull Note 7s off the shelves for the second time in two months underscores the South Korean firm’s struggles to fix its problems. It had already recalled 2.5 million Note 7s due to faulty batteries, but the latest reports of damage on the replacement devices is raising fresh doubts about the firm’s quality control abilities.
- Varun Gandhi Under Attack Over Defence Deals: Here’s How
- This Diwali, Let Blind Students Brighten Up your Homes With Candles & Diyas
- CBI Files Supplementary Chargesheet In Sheena Bora Murder Case
- Soha Ali Khan And Vir Das Starrer 31st October Audience Reaction
- Sahara Chief Subrata Roy’s Parole Extended Till November 28
- Simple Tips To Secure Your Debit Card From Fraudsters
- New Zealand & India Team Being Welcomed In Chandigarh
- Mumbai Call Centre Scam: All You Need To Know
- Jammu Kashmir Chief Minister Mehbooba Mufti Appeals To Police: Here’s What She Said
- Shocker From Ahmedabad: Find Out What Happened
- Bigg Boss 10 Day 3 Review: Celebs Fail To Do Well in First Task
- Airtel Offers 10GB Data At Rs 259 For New 4G Smartphone Users
- Aamir Khan Starrer Dangal’s Trailer Launched: First Impressions
- TMC Supporters Attack BJP Leader Babul Supriyo
- Sri Lankan Navy Apprehends 20 Indian Fishermen
A person familiar with the matter told Reuters on Monday Samsung had temporarily halted production of Note 7s.
US Consumer Product Safety Commission Chairman Elliott Kaye said in a separate statement Samsung was making the right decision by halting sales and exchanges of the device and also urged consumers to stop using all Note 7s.
The Korean Agency for Technology and Standards also said consumers should stop using Note 7 phones and said it will work with Samsung on future steps.