BSNL asks 2000 users to change modem password after malware attack

State-owned telecom operator Bharat Sanchar Nigam Ltd. said it has advised broadband users to change the default system password after a section of its broadband system was hit by a malware attack earlier this week. The malware attack impacted nearly 2,000 broadband modems.

By: Tech Desk | Updated: July 28, 2017 1:26 pm
BSNL, BSNL malware attack, BSNL broadband malware, BSNL broadband modems, bsnl news, Reliance Jio data breach, telecom, technology, tech news Over 2000 BSNL modems under malware attack: Company asks users to change password.

State-owned telecom operator Bharat Sanchar Nigam Ltd. said it has advised broadband users to change the default system password after a section of its broadband system was hit by a malware attack earlier this week. The malware attack impacted nearly 2,000 broadband modems, where subscribers had not changed default password “admin”.

“The situation has been addressed to a great extent. We are advising customers that they should immediately change their passwords, and they should not be worried about using broadband once they have done that,” BSNL Chairman Anupam Shrivastava told PTI.

He said that the malware has not impacted BSNL’s core network, billing or any other system. Shrivastava said that during the attack, malware was changing the passwords of users (those who were using admin as password) and so the affected modems were unable to login. This attack occurred earlier this week, he said, adding BSNL call centres were proactively reaching out to users to alert them, and advise them about precautionary measures.

Earlier this month, subscriber data of Reliance Jio customers, including email IDs, names and Aadhaar numbers were posted online on the website magicapk.com. This could be the India’s biggest data breach ever since Reliance Jio has over 125 million active  subscribers. However, it is unclear whether all of the data was compromised or only parts of it.

Jio in a statement said “prima facie the data seemed to be unauthentic” and it was investigating the “unverified and unsubstantiated claims of the website”. The company later filed a police complaint alleging “unlawful access to its systems.”

(With PTI inputs)

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