Apple iOS 9.3: iPhone, iPad users complain of Safari crashing after update

Apple's iOS 9.3 update has come with problems for iPad owners and even iPhone 6s, iPhone 6s plus users are facing app crashes.

By: Tech Desk | Updated: March 29, 2016 12:55 pm
 Apple, Apple iOS 9.3. iOS 9.3 bug, iOS 9.3 update download, iOS 9.3 issues, iOS 9.3 crashes, iOS 9.3 iPad 2, iOS 9.3 iPhone 5s, Safari issue, Safari crashing, Apple iPhone issues, iOS 9.3 download, technology, technology news Apple’s iOS 9.3 update has been re-released for older iPads after issues. Now iPhone 6s, 6s plus users are complaining of Safari crashes.

Apple’s latest iOS 9.3 update has come with problems for iPad owners with iPad Air and older devices. Even iPhone 6s, iPhone 6s plus users are complaining of app crashes when trying to open links via Safari, Mail, Messages, etc.

Apple had to re-release iOS 9.3 for users of iPad Air, and older devices. iPad 2 GSM model users were the worst affected it seems, as they could not log into the device after the update, until they had the password to the original iCloud account that was used to set up the device.

So in cases where users had switched accounts or had forgotten their password, they found themselves locked out of the device thanks to the iOS 9.3 update.

Also see: Apple iPhone SE first impression: iPhone 5S gets the innards of iPhone 6s

Apple has even set-up a specific support page for iPad 2 GSM model users explaining how to log back in, after the iOS 9.3 update. Apple’s advice for iPad 2 owners, try installing and logging in via iTunes.

Apple’s support page says that once the iPad is connected to a computer with the latest iTunes, the user should try to do a force restart. Users need to press and hold the Sleep/Wake and Home buttons at the same time to do this, and they should do this till they see the recovery mode screen.

Watch our video of Apple iPhone SE 

Apple adds, “When you get the option to restore or update in iTunes, choose Update. iTunes will try to reinstall iOS without erasing your data. If it takes more than 15 minutes, your iPad will exit recovery mode, and you’ll need to repeat steps 2 and 3 again. After the update is complete, you need to leave your iPad connected to the computer and complete the activation setup process for your iPad using iTunes.

Also read: Apple iOS 9.3 preview: Night Shift mode, security for Notes app and other features

Apple has also set up another support page for iPhone 5s and earlier devices (including iPad Air and older as well as iPod Touch) where users have trouble logging into their iOS devices after the iOS 9.3 update.

If a user is facing trouble logging into the iPhone after the update is installed, they should try signing-in to iCloud.com from a computer, and then reset the Apple ID and password. Also in iCloud users should go to settings, and scroll to “My Devices section” to confirm that the particular device is listed with that Apple ID and if it is not there, then they should check other Apple IDs. See more details here.

Apple’s older devices are not the only ones facing problems after iOS 9.3 update. 9to5Mac notes that users of the latest iPhone 6s, 6s Plus series are complaining of a bug where links in Safari, Mail, Messages, and other apps are not opening.

The report says that the cause for the issue is unknown, but what happens is that the target website does not open, and the app crashes or freezes. Now that Apple Support is on Twitter, users have been tweeting out to the company pointing out the issue with their iPhones.

Check out some tweets below:

Apple has not yet commented or issued a support page for the issue. On the iPhone 6s (updated to iOS 9.3) we have with us, links appear to be opening fine in the Mail and Safari app.

Let us know in the comments if you are facing any issues with your iPhone after updating to the latest iOS.

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  1. A
    Amy
    Mar 28, 2016 at 11:34 am
    My iPhone 6plus Safari or links don't work after the update :(
    Reply
    1. J
      John
      Mar 29, 2016 at 12:38 pm
      Apple should be on to this ASAP I need it iPad working 😒😎
      Reply
      1. J
        John
        Mar 29, 2016 at 12:34 pm
        Both my iPhone 6 and iPad Air have the safari problem can't log in to links need help ASAP😎
        Reply
        1. M
          Md Moinuddin
          Mar 29, 2016 at 10:33 am
          When new software update9.3 Safari is cra shed I am very upset
          Reply
          1. M
            Monica
            Mar 29, 2016 at 1:42 pm
            When am I going to learn. Should wait to do downloads to see if there are problems. I am also having problems with IPad Air freezing when trying to access any email links. Safari. To top it off, slower too. 😡
            Reply
            1. N
              Nikki
              Mar 30, 2016 at 6:07 am
              iPhone 6S not working with Safari, Google or opening these pages using Mail. Phone keeps freezing. Even freezing problems using Chrome. Phone is only a few months old. Reboots have not helped
              Reply
              1. R
                Robert
                Mar 28, 2016 at 5:01 pm
                Same here, links not opening from safari or mail , app freezes.lt;br/gt;Really lousy as you notice now how often you do this
                Reply
                1. S
                  Shanda
                  Mar 29, 2016 at 12:36 pm
                  I have the iPhone 6s Plus and when I try to open links in mail or safari it will not open and eventually freeze the phone.
                  Reply
                  1. A
                    Andrew
                    Mar 28, 2016 at 2:34 pm
                    my ipad mini 4 has a problem with Safari I can`t get any links.
                    Reply
                    1. J
                      judie
                      Mar 28, 2016 at 2:07 pm
                      ipad air II. Thanks a lot Apple for this ios update. Downloaded 9.3 last night and this am I sol. I can go to any first link in Safari or from email, but succeeding links do not then work at all - either no effect or cause the device to freeze altogether.
                      Reply
                      1. K
                        Kristi Benz
                        Mar 30, 2016 at 12:43 am
                        My safari will not open any websites nor will my email links open in safari. I have tried the suggested fixes and not working
                        Reply
                        1. C
                          cath
                          Mar 28, 2016 at 4:16 pm
                          safari app has bugs it will not open any links,
                          Reply
                          1. L
                            louise
                            Mar 30, 2016 at 4:38 pm
                            IPhone 6s plus not Working with Safari, not opening links in emails and unable to forward pictures though email also. Freezes omly in safari and cant open anything in news on home page :/ phone only 5 months old. very frustrated!!
                            Reply
                            1. M
                              Mandy
                              Mar 28, 2016 at 6:15 pm
                              I'm having the Same issues, can't open any links in Safari or from an email or text message. Tried using a different search engine and also turning off , it worked for one page but then same issue. In the address bar it shows a locked padlock on any page I bring up. Ive also had a lot of issues connecting my phone to iTunes, it took me several uninstall and reinstalling to get it to work. Tried going through Apple help but waited several minutes on their Chat facility but no one responded.
                              Reply
                              1. Z
                                Zoey
                                Apr 5, 2016 at 9:49 am
                                Hi Everybody! You May Know:lt;br/gt;How to Set up iOS 9.3 on iPhone and iPad Easilylt;br/gt;lt;br/gt;lt;br/gt;Don't Miss it....!!
                                Reply
                                1. K
                                  KamDuncan
                                  Mar 30, 2016 at 12:36 am
                                  My iPhone 6S is only 4 months old and it is as helpful as my gmothers land-line phone. I am so frustrated. Whenever I go to a link through an email or safari to get something the page freezes and I have to exit out completely. This all happen after I installed the update - my phone was fine before hand.
                                  Reply
                                  1. G
                                    Geordie
                                    Mar 28, 2016 at 12:29 pm
                                    Iphone 6 plus, safari links dont work after ios 9.3 update........
                                    Reply
                                    1. J
                                      Jan
                                      Mar 29, 2016 at 12:28 pm
                                      Ipad 2 crashed so badly it cannot be fixed hence off to the Apple Genius Bar tomorrow. Ipad 3 mini cant open links, screen freezing grrrrrrr also going to Apple tomorrow. Unreal seriously unreal how could they release this update?
                                      Reply
                                      1. N
                                        Nikki
                                        Mar 28, 2016 at 11:00 am
                                        My ipad 3 won't allow pages to open in Safari. All other aspects of wifi are working.lt;br/gt;It wouldn't complete the download of 9.3 and is still showing that an update is waiting. When I go to updates it says it is up to date already but only showing as having 9.2.1
                                        Reply
                                        1. T
                                          Tina
                                          May 15, 2016 at 10:31 pm
                                          Deleting and clearing web cache data not working.
                                          Reply
                                          1. Y
                                            Yogesh
                                            Mar 28, 2016 at 4:44 am
                                            The Iphone 5S when updated has become slow and lags in loading the updates. seems it is running out of memory.
                                            Reply
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