Apple iOS 9.3: iPhone, iPad users complain of Safari crashing after update

Apple's iOS 9.3 update has come with problems for iPad owners and even iPhone 6s, iPhone 6s plus users are facing app crashes.

By: Tech Desk | Updated: March 29, 2016 12:55 pm
 Apple, Apple iOS 9.3. iOS 9.3 bug, iOS 9.3 update download, iOS 9.3 issues, iOS 9.3 crashes, iOS 9.3 iPad 2, iOS 9.3 iPhone 5s, Safari issue, Safari crashing, Apple iPhone issues, iOS 9.3 download, technology, technology news Apple’s iOS 9.3 update has been re-released for older iPads after issues. Now iPhone 6s, 6s plus users are complaining of Safari crashes.

Apple’s latest iOS 9.3 update has come with problems for iPad owners with iPad Air and older devices. Even iPhone 6s, iPhone 6s plus users are complaining of app crashes when trying to open links via Safari, Mail, Messages, etc.

Apple had to re-release iOS 9.3 for users of iPad Air, and older devices. iPad 2 GSM model users were the worst affected it seems, as they could not log into the device after the update, until they had the password to the original iCloud account that was used to set up the device.

So in cases where users had switched accounts or had forgotten their password, they found themselves locked out of the device thanks to the iOS 9.3 update.

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Apple has even set-up a specific support page for iPad 2 GSM model users explaining how to log back in, after the iOS 9.3 update. Apple’s advice for iPad 2 owners, try installing and logging in via iTunes.

Apple’s support page says that once the iPad is connected to a computer with the latest iTunes, the user should try to do a force restart. Users need to press and hold the Sleep/Wake and Home buttons at the same time to do this, and they should do this till they see the recovery mode screen.

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Apple adds, “When you get the option to restore or update in iTunes, choose Update. iTunes will try to reinstall iOS without erasing your data. If it takes more than 15 minutes, your iPad will exit recovery mode, and you’ll need to repeat steps 2 and 3 again. After the update is complete, you need to leave your iPad connected to the computer and complete the activation setup process for your iPad using iTunes.

Also read: Apple iOS 9.3 preview: Night Shift mode, security for Notes app and other features

Apple has also set up another support page for iPhone 5s and earlier devices (including iPad Air and older as well as iPod Touch) where users have trouble logging into their iOS devices after the iOS 9.3 update.

If a user is facing trouble logging into the iPhone after the update is installed, they should try signing-in to from a computer, and then reset the Apple ID and password. Also in iCloud users should go to settings, and scroll to “My Devices section” to confirm that the particular device is listed with that Apple ID and if it is not there, then they should check other Apple IDs. See more details here.

Apple’s older devices are not the only ones facing problems after iOS 9.3 update. 9to5Mac notes that users of the latest iPhone 6s, 6s Plus series are complaining of a bug where links in Safari, Mail, Messages, and other apps are not opening.

The report says that the cause for the issue is unknown, but what happens is that the target website does not open, and the app crashes or freezes. Now that Apple Support is on Twitter, users have been tweeting out to the company pointing out the issue with their iPhones.

Check out some tweets below:

Apple has not yet commented or issued a support page for the issue. On the iPhone 6s (updated to iOS 9.3) we have with us, links appear to be opening fine in the Mail and Safari app.

Let us know in the comments if you are facing any issues with your iPhone after updating to the latest iOS.