With the government demonetizing Rs 500 and Rs 1000, most e-commerce players have disabled the cash on delivery option for customers. Be it Flipkart to Amazon, users are greeted with the message: “Cash on Delivery temporarily unavailable,” when trying to place an order on any of the websites. However Snapdeal has introduced a new ‘Wallet on Delivery’ option for users, whereby they can pay via FreeCharge wallet when their item is being delivered.
According to Snapdeal, Wallet on Delivery will eliminate the need to handle cash and also allows to make a payment only when the package is delivered. One of the reasons cash on delivery is still a preferred mode of payment by many is that it ensures they only pay at the time of actual delivery. For a lot people, trust issues still remain with online delivery, and they prefer to pay only when they have got their product.
Snapdeal says that there is uncertainty in the current situation about the availability of the new notes, and thus their Wallet on Delivery is quick and effective replacement for CoD. Snapdeal’s Wallet on Delivery will roll out to users across the country over the next few weeks.
“The launch of Wallet on Delivery is an absolute need of the hour for consumers. More than a year ago, we had made a strategic decision to build India’s best digital payments platform to offer the fastest and most efficient payments experience in the country,” said Kunal Bahl, CEO & Co-founder of Snapdeal.
“The launch of this new feature by FreeCharge shortly after the announcement of the demonetization of Rs.500 and Rs.1000 currency notes demonstrates our speed of execution in ensuring consumers’ needs are met in real time. We are delighted to continue our contribution to the Hon’ble Prime Minister’s vision to build a cashless society,” he added.
FreeCharge wallet can also be used for cab rides, metro phone recharges, petrol stations, and other online merchants like Bookmyshow, Swiggy, Zomato, as well as offline stores like Shoppers Stop, McDonald’s, Cafe Coffee Day and others.