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Apple sued over iPhone 6 touch-screen freezes

The lawsuit accused Apple of refusing to repair iPhones free of charge despite knowing that a design flaw was a fault.

By: AFP | San Francisco | Updated: August 30, 2016 9:02 am
apple, iphone 7, apple iphone, iphone 7 launch, iphone 7 dual camera, iphone dual camera sensor, iphone 7 headphone jack, haptic sensor, apple rumours, iphone 7 rumours, new iphone, technology, technology news The lawsuit accused Apple of refusing to repair iPhones free of charge despite knowing that a design flaw was a fault.

A lawsuit filed in Silicon Valley federal court over the weekend accuses Apple of knowingly selling defective iPhone 6 models with screens that stop responding to touch.

Attorneys representing the three Apple smartphone owners named as plaintiffs in the litigation asked that the case be granted class-action status to represent anyone in the United States who has bought an iPhone 6 or iPhone 6 Plus.

“This action arises from Apple’s concealment of a material design defect that causes the touchscreens on the iPhones to become unresponsive and fail for their essential purpose as smartphones,” the civil complaint contended.

The lawsuit accused Apple of refusing to repair iPhones free of charge despite knowing that a design flaw was a fault.

Apple did not respond to an AFP request for comment.

According to the lawsuit, chips that handle touchscreen input were not properly secured to logic boards and failed under normal wear-and-tear.

“The internet is replete with examples of blogs and other websites where consumers have complained of the exact same Touchscreen Defect within the iPhones,” the complaint maintained.

The lawsuit accuses Apple of a litany of violations including fraud and breach of implied warranty, and goes on to demand unspecified cash damages along with attorneys fees.

Damages sought in the suit include having the court order Apple to repair, recall, and/or replace the iPhones at issue.

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  1. A
    Abhi
    Jun 9, 2017 at 2:21 pm
    I have the same touch disease issue with iPhone 6. Apple refuses to repair it as the touch disease program is only launched for 6 Plus and not 6. I am fi a lawsuit against apple in India. I would request everyone facing this issue with iPhone 6 also do the same. After being on the phone for an hour with apple, they said they can't do anything, only option is to do like the USA and file a case.
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    1. T
      Thomas
      Aug 31, 2016 at 8:31 pm
      I'm having same problem! I bought iPhone 6 in Florida about 15 months ago. It freezes up off and on in the last 4 weeks.
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        kaps
        Aug 30, 2016 at 9:04 am
        i am also facing same issue with my iphone6
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          Kiran
          Aug 30, 2016 at 9:26 am
          Kiran, lt;br/gt;lt;br/gt;Actually apple is claiming this is a software issue during chat support, I am also the victim of this. Apple must help its customers with recall, repair or replacement as its very embarring moment for Apple iPhone owner to see frozen phone. It was proud statement that Apple iOS and iPhone is stable but unfortunately....
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          1. R
            Ron Nitch
            Aug 31, 2016 at 11:31 pm
            I have the same problem phone 14 months old.
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