Timeline: How the Samsung Galaxy Note 7 crisis unfolded

Samsung scrapped its flagship Galaxy Note 7 smartphone. Here's a timeline of the events.

By: Reuters | Published:October 19, 2016 11:19 am
Samsung, Samsung Galaxy Note 7, Note 7 timeline, Note 7 exploding, Galaxy Note 7 explodes, Galaxy Note 7 timeline of recall, Galaxy Note 7 fire, Galaxy Note 7 lawsuit Samsung scrapped its flagship Galaxy Note 7 smartphone, less than two months after its launch. (Image Source: AP)

Samsung Electronics Co Ltd scrapped its flagship Galaxy Note 7 smartphone, less than two months after its launch, dealing a huge blow to its reputation and outlook after failing to resolve safety concerns. The following is a chronology of major developments related to Samsung’s recall of the Note 7s since the launch of the smartphones in August.

October 18: Three Note 7 users in the United States file for a class action lawsuit against Samsung Electronics’ US unit.

October 14: Samsung says it expects a operating profit hit of around $3 billion for Q4 2016, Q1 2017 combined due to the Note 7’s discontinuation.

October 13: US regulator expands Note 7 recall to 1.9 million devices, including all replacement devices.

October 12: Samsung slashes its third-quarter profit guidance by a third to 5.2 trillion won ($4.63 billion) from an earlier estimate of 7.8 trillion won, reflecting earnings impact from the Note 7 recall and discontinuation.

October 11: Samsung permanently halts sales and production of Note 7 smartphones and asks customers to stop using the phones as it investigates reports of fires in new devices. Oct. 10 – Samsung says it is adjusting Note 7 shipments for inspections, quality control due to more phones catching fire.

October 9: AT&T, T-Mobile say they have halted issuing new Galaxy Note 7 smartphones due to safety concerns.

October 6: A Southwest Airlines plane in the United States evacuated due to smoke from a Note 7 device on board.

October 1: Samsung resumes selling new Note 7s in South Korea.

September 29: Samsung says more than 1 million people globally now using Note 7s with safe battery.

September 25: Samsung delays S.Korea re-start of Note 7 sales by 3 days.

Also read: Samsung faces potential class action in US over Galaxy Note 7

September 22: South Korea orders extra battery safety measures for Note 7 phones.

September 21: Verizon Communications, Sprint Corp begin taking orders for new Note 7s.

September 19: Samsung says a Note 7 phone a China user claims caught on fire was caused by external heating.

September 19: Samsung starts Note 7 exchange programme in South Korea.

September 16: Florida man sues Samsung for burns from Note 7 explosion. Samsung says to resume Note 7 sales in South Korea on September 28.

September 15: US Consumer Product Safety Commission formally announces recall of about 1 million Note 7 phones.

September 9: US Consumer Product Safety Commission urges Galaxy Note 7 users to stop using their phone.

September 8: US Federal Aviation Administration advises passengers to not turn on or charge Note 7 smartphones aboard aircraft or stow them in plane cargo.

September 2: Samsung announces global recall of 2.5 million Note 7 phones, citing faulty batteries.

September 1: Samsung starts Galaxy Note 7 sales in China.

August 31: Samsung delays shipments of Note 7s to South Korean carriers.

August 24: Report of a Note 7 explosion surfaces in South Korea.

August 19: Samsung starts Galaxy Note 7 sales in 10 markets including United States and South Korea.

August 2: Samsung unveils the Galaxy Note 7 at a New York media event.

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    Rogers Thomas
    Oct 20, 2016 at 9:18 am
    I see one thing missing from the article. Someone needs to ask Samsung to release when they started to get calls on problems with batteries are getting hot while charging. I called in about it a week after release date on my original N7.