Samsung faces potential class action in US over Galaxy Note 7

Samsung is facing a proposed class action lawsuit from three Galaxy Note 7 customers in the US.

By: Tech Desk | Published:October 19, 2016 9:14 am
Samsung, Samsung Galaxy Note 7, Galaxy Note 7, Galaxy Note 7 lawsuit, Galaxy Note 7 fire, Galaxy Note 7 ban, Note 7 flight ban, technology, technology news Samsung Galaxy Note 7 fiasco: Company faces potential class action lawsuit in the US. (Image source: Reuters)

Samsung Electronics Co Ltd’s US unit is facing a proposed class action lawsuit from three Galaxy Note 7 customers, according to a filing in a federal court in Newark, New Jersey.  The complaint against Samsung Electronics America Inc seeks to represent a nationwide class of Note 7 customers in Nevada, Pennsylvania and California.

The world’s top smartphone maker last week permanently ended sales of the fire-prone Note 7 smartphone less than two months after its launch. Samsung announced the recall of 2.5 million Note 7s in early September following numerous reports of the phones catching fire in what could be one of the costliest product safety failures in tech history.

A spokeswoman for Samsung Electronics America declined to comment on the pending litigation.
The complaint, filed on Oct. 16, alleges that the consumers discontinued using the phones after the recall, but were asked to wait days or weeks for a replacement phone. The complaint states that the consumers continued to incur monthly device and plan charges for phones they could not use.

The case is re: Waudby vs Samsung Electronics America, US district court, district of New Jersey, Newark, No. 16-cv-07334-CCC-JBC.

Samsung has already announced it faces losses of up to $5.3 billion in the current and coming quarters with the Note 7 production ending. When the phone was first launched in the beginning  of August, Samsung had expected to sell over 14 million units of the phone which won’t be happening anymore.

Also read: Samsung Galaxy Note 7 banned in airlines globally: Here’s the full list

The potential fire risk on the Samsung Galaxy Note 7 has also ensured the phone is now banned by almost all major airlines in the world. Passengers have been warned not to get the Note 7 on board or even put it in their checked-in baggage; some airlines have said they will deny boarding rights to those who have the phone and insist on carrying it.

Samsung has not yet confirmed on what exactly is causing problems with the Galaxy Note 7.

With Reuters inputs