Moto G back in store: Here are 5 things to know before you commit yourself

It's easy to go ga-ga over the Moto G, but there are certain things you should know before you buy it

Written by Mihir Patkar | Updated: March 4, 2014 9:55 am
Moto G can be yours for Rs 12,499 Moto G can be yours for Rs 12,499

Motorola’s Moto G is arguably the best budget smartphone you can buy right now, but it is not without its shortcomings. It’s easy to go ga-ga over a handset that offers so much for so low a price, but there are certain things you should know about it before you plonk down your hard-earned money.

1) There’s no USB cable and no headphones, so you’ll have to buy your own

It’s quite disappointing that these two basic amenities aren’t packaged with the Moto G when devices at less than half its price ship with them. That’s going to be an added cost to you, so don’t forget to factor it in. For a basic cable and in-ear headphones, you’ll have to spend an extra Rs 550—and more if you want quality materials. By comparison, the Micromax Canvas 4 ships with flat tangle-free cables while several other manufacturers like Wickedleak and iBall throw in an additional battery to swap.

2) The battery cannot be removed or swapped for a different one

Speaking of swappable batteries, while the 2070mAh battery of the Moto G is going to be enough for most users, power users will want more. But if you absolutely must have a smartphone with a removable battery that you can swap out when the need arises, then the Moto G isn’t for you.

Moto G Black Back

3) There is no microSD card slot for additional memory

The lack of a microSD memory card slot can be a major drawback and even a deal-breaker for many. If you like to store a lot of music and movies on your phone, the Moto G’s 8GB or 16GB of internal memory is going to be too little. Plus, just three HD games—FIFA 14, Asphalt 8 and Call of Duty: Strike Team—take up 5GB of space now, so what do you do?

4) The camera is a major letdown

The Moto G has a 5-megapixel snapper on the back which is only good for photographs to be taken in bright daylight. There are a number of issues which we touch upon in our quick-read review of the Moto G, but its shoddy low-light performance means that anyone who likes shooting photos indoors, at parties or at nights will not be happy with the results of this. You should not get rid of that point-and-shoot camera.

5) After-sales service

One of the main reasons to consider a reputable company like Samsung over local manufacturers is the superior after-sales service that international firms typically offer. But that’s not the case with Motorola. The metros are well served, but move outside those, and you’ll find only one or maybe two service centers for cities and states the size of Chattisgarh, Pune, Goa, Mangalore, Chandigarh, etc.

Despite these limitations, does it make sense to buy the Motorola Moto G? Read the Motorola Moto G quick-read review

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  1. G
    gopal
    Feb 6, 2015 at 11:05 am
    After service of Motorola is worst. Do'nt buy this phone. Buy any samsung,micromax or sony.
    Reply
  2. G
    Gjain123
    Aug 6, 2015 at 12:03 am
    Motorola, you have the worst after s service in India. You will not find email address or contact number of any senior employee to go to. And we all know that customer care is useless, especially of Motorola. In a gist, Motorola considers its customers not worthy enough to share even the email ids of its senior employees. All U will find is a toll free customer care number which will never care about ur problem and a generic mail id where no one replies. I agree, the product is good. But no company has survived in India for long without a good after s service. Dear prospective buyers. Keep your fingers crossed when you buy a Moto next time! In case you have already fallen prey to their cheap product, do not waste your time running after their useless service centres or calling their customer care. Here is a link that you can use once your frustration level at their after s service crosses the threshold limit.
    Reply
  3. G
    Gjain123
    Aug 6, 2015 at 12:05 am
    Reply
  4. R
    ruhi
    Jun 14, 2015 at 4:56 pm
    Buy it from here :)
    Reply
  5. S
    Steve Mcd
    Jan 18, 2015 at 7:32 pm
    I have the Moto G 1st generation handset. It is a great phone I thought for the money. It runs all apps without hesitation and battery life is awesome. I even went as far as purchasing an otterbox for the phone to ensure it lasts me a couple years. The screen quality and responsiveness is excellent as well and I could not be happier with my purchase. Every phone has its disadvantages and I am glad mine is not worth $600-1000. All you have to do is leave it behind somewhere and you are most definitely buying another handset at full price.
    Reply
  6. M
    Man
    Jul 17, 2014 at 11:58 am
    Moto g has OTG support so you can buy any local otg cable for 100 bucks and use your pendrive to store stuffs. Also now sandisk pendrives are available on flipkart having both microusb abd usb ports so they can be directly used with motog. Even nexus and most of the samsung devices dont have otg support. I use my 16gb pendrive like this and i think its a good alternative(not as convenient as sd card but still provides u an option)
    Reply
  7. J
    Johnson
    Oct 23, 2014 at 3:05 am
    Its good... only issue is that its volume goes off all of a sudden... No incoming ringtone.. no message tone... no built-in system sound.... You won't be able to hear the person while calling... absolutely no sound... This happens at least twice a day for my set... Googled a lot about it... but no satisfactory solution... Only option is to restart the set... I don't mind restarting once or twice... but every time I have to restart it to fix this problem... thats rather annoying... Other than that..its a good set... And yes.. it does come with earphone... data cable I had to purchase separately... Any solution how to fix the volume issue..?
    Reply
  8. C
    CA.
    Mar 4, 2014 at 9:11 am
    As regards the first point, there is a headset with the Moto G. I can say because I bought it and have recevied the headset.
    Reply
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