The Tourism Ministry has introduced a time-bound process to deal with approval and classification of hotels and restaurants and put in place an online system for the purpose in order to bring in more transparency in these procedures for the sector.
Tourism Minister K Chiranjeevi on Wednesday launched this web-based public service delivery system that will enable the hotels and restaurants to track the progress of their applications online,on a real-time basis.
By putting this system in place,there will be pressure on the officers of the ministry to deliver on time and an increase in accountability. Now onwards,all applications will have to be examined within 15 working days from the receipt for completeness, Chiranjeevi said. He said in the next 15 days,inspections to the applying hotels would be scheduled. The recommendations of hotel and restaurants approval and classification committee will be communicated on the spot to the applicant and these recommendations will also be put on the web with final decision within 10 days of the inspection, he said.
This measure will bring in more transparency,make officials more accountable and enable the applicants to access information and check status of their applications, he said. The ministry plans to move towards an e-regime and accept e-applications and proposals. It also plans to put in place similar systems in other spheres of functioning,a statement by the ministry said.