The Rajasthan government today launched a toll-free helpline service to provide medical counseling and health-related information round the clock.
Launching the “104 medical helpline service” here,Health minister Duru Miyan said Rajasthan was the third state to have such a service.
The service was started in November last year on a trial basis and as many as 16,000 people had benefited from it,he said.
Started under the National Rural Health Mission in collaboration with Hyderabad-based Health Management and Research Institute,the helpline is staffed by specially trained counselors,para-medics and doctors who will respond to calls both in Hindi and English.
Callers will get medical advise and information on a wide range of health issues including HIV,family planning and cancer apart from information about hospitals,medical colleges and other health services.
Through the helpline,callers will also be able to get information about various health schemes run by the Centre and the state government apart from registering their complaints on health services,Principal Secretary (Health) B N Sharma said.
Union Minister of State for Home Jitendra Singh was present on the occasion.