Andhra to have emergency helpline

Chief Minister N Kiran Kumar Reddy will on April 11 launch a new ‘Dial 100’ emergency response system on the lines of the 911 service in the US

Written by Express News Service | Hyderabad | Published: April 8, 2013 2:24 am

Chief Minister N Kiran Kumar Reddy will on April 11 launch a new ‘Dial 100’ emergency response system on the lines of the 911 service in the US.

From April 11 — the Telugu new year — people anywhere in the state can dial ‘100’ from a mobile or landline phone for immediate police response. Depending on the nature of emergency,the call will be diverted to the Emergency Management and Research Institute which at present handles ‘108’ calls for ambulances.

Till now,the ‘Dial 100’ facility was available only in cities.

The new project hopes to develop a communication system that integrates all emergency services — police,fire,and medical services — into one emergency response unit.

DGP V Dinesh Reddy said the purpose of launching the Integrated Emergency Communication System is to initiate pro-active police response that is citizen-centric by providing a modern control room,that can handle a range of emergency calls,and computerised dispatch of GPS-fitted vehicles depending on the nature of emergency. “The use of an integrated system will allow us to be pro-active and better prepared to handle all types of emergencies,” Reddy said.

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