How you punctuate your messages determines if you need to be taken seriously

Text messages ending in a period were perceived to be less sincere than texts not ending in a period. The use of an exclamation mark, however, was was perceived to be more sincere.

By: IANS | New York | Published: December 9, 2015 8:59 pm
Teenagers Using Mobile Phones Texting is lacking many of the social cues used in actual face-to-face conversations. Texters rely on what they have available — emoticons, deliberate misspellings that mimic speech sounds, and punctuation. (Source: Thinkstock Images)

The way you punctuate your text messages reveals how sincere you are in communication, a new study said.

Text messages that end with a period are perceived to be less sincere than messages that do not, said the study from Binghamton University in New York.

“Punctuation is used and understood by texters to convey emotions and other social and pragmatic information. It’s not surprising that as texting evolves, people are finding ways to convey the same types of information in their texts,” said lead researcher Celia Klin.

The researchers recruited 126 undergraduates, who read a series of exchanges that appeared either as text messages or as handwritten notes.

In the 16 experimental exchanges, the sender’s message contained a statement followed by an invitation phrased as a question ( e.g. Dave gave me his extra tickets. Wanna come?). The receiver’s response was an affirmative one-word response (Okay, Sure, Yeah, Yup). There were two versions of each experimental exchange: one in which the receiver’s response ended with a period and one in which it did not end with any punctuation.

Based on the participants’ responses, text messages that ended with a period were rated as less sincere than text messages that did not end with a period.

According to Klin, these results indicate that punctuation influences the perceived meaning of text messages. Even though most of the important social and contextual cues were missing, the sincerity of the short messages was evaluated differently depending on the presence or absence of a period. “Texting is lacking many of the social cues used in actual face-to-face conversations. When speaking, people easily convey social and emotional information with eye gaze, facial expressions, tone of voice, pauses, and so on,” said Klin.

“People obviously can’t use these mechanisms when they are texting. Thus, it makes sense that texters rely on what they have available to them — emoticons, deliberate misspellings that mimic speech sounds, and according to our data, punctuation,” she explained.

In some very recent follow-up work, Klin’s team found that a text response with an exclamation mark is interpreted as more, rather than less, sincere.

The study was published in the journal Computers in Human Behaviour.

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