In an attempt to plug losses incurred by the transport department, the state government introduced a vehicle tracking and automated fare collection system on Friday to improve transparency.
Suvendu Adhikari, the state transport minister, who inaugurated the system, said, “There will be no question of incurring any sort of losses against trips of a bus with the introduction of the two online-based systems.”
In the first phase, 632 buses run by the Calcutta State Transport Corporation (CSTC) will be monitored online by a command and control centre in CSTC premises, which will be the nerve centre for the system. “The buses will be fitted with an instrument that allows GRS tracking in real time. At any point of time, the central command will know where the bus is, if it has stopped and why, and so on and so forth,” he said.
The automated fare collection system, introduced at 11 depots, will ensure real time monitoring of revenue. Electronic Ticketing Machines (ETM) will make fare collection transparent.
“Bus conductors will carry ETMs which are connected through GPRS to the control room. The operator will be able to track the exact number of passengers in each bus along with the number of tickets issued on each trip. The same system will be used by other transport corporations for greater vigilance,” said a senior official of the transport department. Officials added that smart cards will be introduced for passengers.
The transport department will also introduce biometric attendance recording systems in its offices and depots to ensure so that employees are punctual, in turn ensuring better service for the people.